Consumer Protection Law

Consumer Protection Law Questions? Ask a Lawyer Now.

Ask a Lawyer,
Get an Answer ASAP!

Consumer Protection Law

I have a LG refrigerator and last year at this time it broke

Customer Question
and was repaired. This year...
I have a LG refrigerator and last year at this time it broke and was repaired. This year the refrigerator is broken with the same problem and LG refuses to pay for it or replace it. What recourse do I have?
JA: What state are you in? And is a local attorney or other consumer protection advocate helping with this?
Customer: Illinois
JA: Have you contacted the manufacturer?
Customer: Yes, LG says its out of warranty
JA: Anything else you want the lawyer to know before I connect you?
Customer: Not that I can think of.
Submitted: 1 year ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Customer reply replied 1 year ago
I bought the refrigerator 7/21/2014.
Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 1 year ago
Can call(###) ###-####
Answered in 1 hour by:
9/10/2016
Consumer Protection Lawyer: Dwayne B., Lawyer replied 1 year ago
Dwayne B.
Dwayne B., Lawyer
Category: Consumer Protection Law
Satisfied Customers: 34,057
Experience: Practicing for over 20 years and handled many cases and trials for consumers.
Verified

Hello and thank you for contacting us. This is Dwayne B. and I’m an expert here and looking forward to helping you today.

Your only recourse is to file a lawsuit alleging breach of contract and breach of warranty, although the warranty is obviously going to be an issue. Your problem here is that you really need an attorney but it is going to be hard to justify the expense for this case. They (LG) will have an attorney representing them and so you are at a disadvantage starting out if you don't have an attorney.

However, you can recover your attorney's fees as well as your other damages, but most attorneys are going to require that you pay them up front.

You can also file a complaint with the Federal Trade Commission at www.ftc.gov or your state's Attorney General but they're not likely to do much and they won't try and recover any money for you.

If your question has been answered then I'd offer my best wishes to you and ask that you please not forget to leave a Positive Rating so I receive credit for my work. Of course, please feel free to ask any follow up questions in this thread. I want to be sure that all of your questions are answered.

Ask Your Own Consumer Protection Law Question
Ask Dwayne B. Your Own Question
Dwayne B.
Dwayne B.
Dwayne B., Lawyer
Category: Consumer Protection Law
Satisfied Customers: 34,057
34,057 Satisfied Customers
Experience: Practicing for over 20 years and handled many cases and trials for consumers.

Dwayne B. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,900 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,415 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,595 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

1,587 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,173 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

578 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
I'm interested in checking my free annual credit report on
I'm interested in checking my free annual credit report on line. There seems to be to many options out there. Is there a particular site out there that you know of that wouldn't compromise my personal… read more
Zoey, JD
Zoey, JD
Doctoral Degree
175 satisfied customers
I, and apparently many many others, are having big problems
I, and apparently many many others, are having big problems with the new AOL Desktop Gold. Is there any legal recourse or class action suit being planned? … read more
Attyadvisor
Attyadvisor
Doctoral Degree
6,899 satisfied customers
UGI fixed a gas leak in front of my driveway. Two months
UGI fixed a gas leak in front of my driveway. Two months later Roto Roter came to unclog my drain. After trying to use the psi truck with a hose with a camera. They told me UGI probably caused the pro… read more
Attyadvisor
Attyadvisor
Doctoral Degree
6,899 satisfied customers
I recently tried to activate service with Verizon wireless
I recently tried to activate service with Verizon wireless without a hard credit inquiry but was met with horrible customer service and told that it couldn't be done. I wrote an email to Verizon regar… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
American Sweepstakes Network claims that I have won 2nd
American Sweepstakes Network claims that I have won 2nd prize and they have not been able to notify me of my winnings. I spoke to a CFO for the company and he state that I am a winner and I need to pa… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
27,509 satisfied customers
In Idaho, can we cancel a home health device that was sold
In Idaho, can we cancel a home health device that was sold to us in our home last Friday? … read more
LegalGems
LegalGems
Juris Doctorate
10,212 satisfied customers
I purchased a refrigerator a few years ago, it has been
I purchased a refrigerator a few years ago, it has been repaired multiple times and is still under warranty. Every time it takes a month for them to fix it. A month ago I had to get it fixed again, it… read more
Attyadvisor
Attyadvisor
Doctoral Degree
6,899 satisfied customers
I was contacted by Signature Luxury Properties for, to sell
I was contacted by Signature Luxury Properties for … read more
LegalGems
LegalGems
Juris Doctorate
10,212 satisfied customers
Sorry, I am looking for a CPA, I need some information on
I need some information on Sweepstakes tickets and when I am supposed to send in the ID voucher that was sent to me. … read more
Ray
Ray
Lawyer
Doctoral Degree
30,268 satisfied customers
I just received a check in the mail from a company that I do
I just received a check in the mail from a company that I do business with. It was being "returned" to me, because it appears to have been sent on my behalf from an account owned by ACI Worldwide at D… read more
Legal Expert Justin
Legal Expert Justin
Law Degree
206 satisfied customers
If have a service that I perform online that I am recruiting
If have a service that I perform online that I am recruiting salespeople to sell. Is it illegal to offer some sort of incentive for those salespeople that is similar to network marketing? ie. if Georg… read more
RGMacEsq
RGMacEsq
Lawyer
Doctoral Degree
578 satisfied customers
We used a Russian mover to come from Phila. To Myrtle Beach.
We used a Russian mover to come from Phila. To Myrtle Beach . We had a 1 bedroom condo with partially finished basement. The mover,, Exclusive Van Lines DOT#2726214 gave us an estimate based on pictur… read more
Michael Bradley
Michael Bradley
JD
1,131 satisfied customers
I have been receiving a call from different phone numbers
I have been receiving a call from different phone numbers stating I owe an old payday loan but they cannot tell me when I took out the payday loan and how much that loan was. I know its not true becau… read more
Zoey, JD
Zoey, JD
Doctoral Degree
175 satisfied customers
I'm seeking certain information from Amazon, regarding to
Hi, I'm seeking certain information from Amazon, regarding to how their pricing system work, since the price in customers cart can be changed at any moment without notice, I want to know whether Amazo… read more
Marsha411JD
Marsha411JD
Doctoral Degree
20,100 satisfied customers
In your opinion, how do you make a legal affiliate program?
In your opinion, how do you make a legal affiliate program? What are the FTC regulations standards requirements etc.… read more
Attorney 1
Attorney 1
2,571 satisfied customers
I am trying to determine how to get Equifax to remove a
I am trying to determine how to get Equifax to remove a released PA state tax lien from my report. It was released 1/2012. The other agencies did so upon dispute. Equifax appears to immediately verify… read more
Michael Gonzalez
Michael Gonzalez
JD
519 satisfied customers
The FTC's 3-day cooling off period Rule applies to courses
quot;The FTC's 3-day cooling off period Rule applies to courses of instruction or training." I found this statement in an FTC article explaining the cooling off period. It was an exception to an item … read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I need a police report for the FTC and the police gave me a
I need a police report for the FTC and the police gave me a number but won't let me tell them what it is for. Where can I go? … read more
Phillips Esq.
Phillips Esq.
Attorney
Juris Doctor
17,996 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x