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Law Educator, Esq.
Law Educator, Esq., Lawyer
Category: Consumer Protection Law
Satisfied Customers: 118773
Experience:  Attorney experienced in commercial litigation.
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Can an az repair shop repair a vehicle without written

Customer Question

Can an az repair shop repair a vehicle without written authorization from owner, then demand payment for those repairs and hold car until it has been paid for?
JA: What state is this in? And how old is the car?
Customer: Arizona, car is model year 2000.
JA: Have you talked to a lawyer yet?
Customer: no
JA: Anything else you think the lawyer should know?
Customer: yes. car was released to customer after demanded payment in unsafe operational order and immediately was disabled. shop has sent wrecker to auto return to shop to inspect for reason of failure. no warranty for that tow or guarantee was make right . further charges are possibly pending.
Submitted: 1 year ago.
Category: Consumer Protection Law
Expert:  Law Educator, Esq. replied 1 year ago.
Thank you for your question. I look forward to working with you to provide you the information you are seeking for educational purposes only.
There is no AZ law mandating written authorization to work on a car. If the car is brought in for repairs and work is done, then the shop has a right to collect fees for the work done. If the owner does not pay for the work done, the mechanic has what is called a mechanic's lien on the car which is a "possessory lien" meaning they can keep possession until the bill is paid.
If the shop did negligent repairs, then the consumer has a right to sue the shop for the negligent repairs, release of their vehicle and any damages incurred from loss of use and fixing the improper repairs.