I am sorry to hear this.
There are 2 possible avenues for recovery.
The first would be for breach of contract.
An agreement must contain four essential elements to be regarded as a contract. If any one of them is missing, the agreement will not be legally binding.
3. Intention (meeting of the minds)
4. Consideration (fair value exchanged)
For breach of a contract, there is a material breach (goes to the very heart of the matter) and an immaterial breach (money damages will help compensate the plaintiff).
In cases of material breach, the party not in breach may revoke their acceptance, so goods/payment are returned.
For immaterial breach, the plaintiff is compensated by the defendant paying for the damages (ie cost of repair).
If the frame is bent that is generally considered material because it has a great impact on the ability to resell the item (many people will not buy a bent frame, and the seller must disclose this).
Negligence is defined as a failure to perform with the level of care that someone of ordinary prudence would have exercised under the same circumstances. The behavior usually consists of actions, but may consist of omissions when there is some duty to act. This cause of action has 5 elements: the existence of a legal duty to exercise reasonable care; a failure to exercise reasonable care; harm caused by the negligent conduct; physical harm of actual damages; and proximate cause (reasonably foreseeable damages).
It is the rental companies responsibility to ensure that the MH was returned in the same condition after each rental; so if they failed to do this the court would likely hold them responsible for any damages precisely because their omission created the issue.
I am not sure of the value of the MH (value prior to the damage) but that would generally be the damages one would request. If greater than $5,000 small claims (https://www.courts.wa.gov/newsinfo/resources/?altMenu=smal&fa=newsinfo_jury.Scc) would not be appropriate; one would need to bring suit in general civil court.
Here is a sample complaint letter
It is usually sent first, to show the judge a good faith attempt to resolve the matter without litigation; if that does not prove successful, the next step would be to file a court complaint.
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Information provided is for educational purposes only. Consultation with a personal attorney is always recommended so your particular facts may be considered. Thank you and take care.