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Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 6867
Experience:  Licensed attorney helping individuals and businesses.
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Before i place order at bestbuy i chat with support and was

Customer Question

before i place order at bestbuy i chat with support and was told they cant ship to freight forwarders address and the order will be canceled automatically. i told her i will try..but my credit card will be charged. she said no. after i tried its canceled but my credit card was charged $1099. and now i cant use it at other store and need to wait about 10 days
JA: What state is this in? And when did the issue begin?
Customer: they have many stores in all states. my forwarders address is oregon
JA: Have you talked to a lawyer yet?
Customer: no
JA: Anything else you think the lawyer should know?
Customer: i asked for compensation for this trouble. and she said: "You may try to contact our Sales Department team at 1-***-***-**** today until 12:00 midnight Central Time to check if they have some available options that they can offer for you."
Submitted: 1 year ago.
Category: Consumer Protection Law
Expert:  TJ, Esq. replied 1 year ago.

Hello and thank you for the opportunity to assist you. My name is ***** ***** I'll be glad to help if I can. Do you have any specific questions? I just want to make sure that I understand what legal information you are seeking. Thank you.