under the doctrine of quantum meruit, a person that performs work must be compensated for it. In Latin it means "as much as he has deserved" and allows a performer to be compensated when there is no contract but a benefit is gained by the consumer.
It is an equitable remedy and the courts will use it to do justice between the parties.
So since a benefit was received, if the performer sued, the court would likely order the compensation for that person-compensation being a reasonable amount so if the invoiced amount is higher the court can reject that; the court will also look to see if the performer acted reasonably- ie in failing to confirm the identity of the person. (however, if he showed up and asked where the furniture that needed repaired was, the court may feel that was sufficient, because the chances of having another person at the same location with the same need is very rare).
The consumer can use that invoice and submit a claim with the moving company; if they refuse to pay the consumer would need to file in small claims court; the argument for repayment would be that the moving company was negligent in failing to provide a specific date/time for the repair man, and that the repair was in fact needed, so under the circumstances the moving company will pay the third party repair man.
If you give me your state I can get you information on small claims.
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