How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask CalAttorney2 Your Own Question
CalAttorney2, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 10244
Experience:  I am a civil litigation attorney representing individuals and businesses.
Type Your Consumer Protection Law Question Here...
CalAttorney2 is online now
A new question is answered every 9 seconds

I am trying to improve my credit score which is low because

Customer Question

I am trying to improve my credit score which is low because my income is down and I have just barely been keeping everything paid.
To improve my score, I am very careful to pay my credit cards ontime.
With regard to one card, I have always paid on time. However, recently I was 1 day late. This company reported me 30 days late. And my credit score went down and various account notified me that I had a recent serious delinquency.
I contacted the credit card and requested that they remove this from my record since I have never missed a payment in at least 8 years and was only 1 day late. They refused, saying that they were bound to be honest with their credit reporting. This does not seem honest to me, since I missed the payment by 1 day , not 1 month. Do I have any recourse on this?
Submitted: 1 year ago.
Category: Consumer Protection Law
Expert:  CalAttorney2 replied 1 year ago.

Dear Customer,

Thank you for using our forum. My name is ***** ***** I hope to assist you today.

I am very sorry to learn of this situation.
Credit reporting is done on a time frame (so late payments made between 1 and 30 days late are reported in one block).

Unfortunately as your loan payment was made a day late, the creditor is within its rights to file a report with the credit reporting agencies for the late payment.

However, a single late payment should not have any long term impact on your credit (it may have an immediate impact, but this will be short term and your credit score should promptly rebound).

Furthermore, there is a difference between your "credit score" and your "credit worthiness" (what lenders and creditors look at when actually making lending decisions) - they actually read those reports and will see that there may be a late payment, but it was made, and there was only one, again, a single late payment is not a significant issue.

I am surprised that your creditor will not work with you on a single late payment made one day late. Most creditors will. You may want to look into refinancing your loan with another creditor (try local banks or credit unions). You can usually get better customer service and much better terms than a creditor that is unwilling to work with you under the circumstances you describe.