How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask CalAttorney2 Your Own Question
CalAttorney2, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 10244
Experience:  I am a civil litigation attorney representing individuals and businesses.
Type Your Consumer Protection Law Question Here...
CalAttorney2 is online now
A new question is answered every 9 seconds

I sold a directv receiver on ebay, the customer did not have

Customer Question

i sold a directv receiver on ebay, the customer did not have the correct dish to hook it up. Customer claimed item was defective and went to ebay and filed a case. Because he could not prove his case ebay decided against him so now he is sueing me for fraud
Submitted: 1 year ago.
Category: Consumer Protection Law
Expert:  CalAttorney2 replied 1 year ago.

Dear Customer,
Thank you for using our forum. My name is ***** ***** I hope to assist you today.

I am very sorry to learn of this situation, your buyer has taken an extreme stance on this situation.

Unfortunately your only recourse here is to simply defend the court case that was filed against you.

If it was filed in the wrong county (they likely filed it in the court where they lived), you can take a very aggressive (high risk) approach and ignore the suit, and when he gets his default judgment and tries to collect, you can claim the judgment is unenforceable as he was in the wrong venue. The downside to this is twofold: (1) you will have a judgment entered against you; (2) your strategy relies on the court agreeing with your interpretation of the venue argument (these online sales cases are not exactly 100% clear), and if you lose the venue argument, you will have lost the opportunity to defend the action on its merits (so you will owe him for whatever damages he was able to prove).

You can appear in the other court for the sole purpose of contesting venue and try to move it to your county. This is a much less risky approach.

Or, you can appear in court there, and simply defend the action (based on what you posted, it appears you have a high likelihood of prevailing, you have a consumer who is simply upset with the product they purchased not fitting what they wanted to do with it - nothing wrong with the product itself.

Unfortunately, the dispute resolution with eBay is not going to have any bearing on the civil action other than to give you some additional confidence in your case.