How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ely Your Own Question
Ely, Counselor at Law
Category: Consumer Protection Law
Satisfied Customers: 102143
Experience:  Private practice with focus on family, criminal, PI, consumer protection, and business consultation.
Type Your Consumer Protection Law Question Here...
Ely is online now
A new question is answered every 9 seconds

An living in Germany and was approached over phone by Woafp

Customer Question

Hello Im German an living in Germany and was approached over phone by Woafp a network company located in New York. Now I got a bill of 900 usd on my from German bank issued master cc card. immediately I applied to rescind with them and made a claim with cc company for refund as I did not agree to a purchase and as I did not enter any business relationship besides that I was never explained the company's t and c . This was declined as the seller stated he explained everything to me and i agreed.
Submitted: 1 year ago.
Category: Consumer Protection Law
Expert:  JustAnswer replied 1 year ago.
Thanks for posting your question. We’re matching you to the right Expert, who will call you at the number you provided. Please leave any new details below.
Customer: replied 1 year ago.
Can be called under +************ as I'm located in Germany I can be called right now or within the next 3 hours
Customer: replied 1 year ago.
Which is not true. .in addition he provided some screenshots of my order confirmation which was never send to me previously and claimed I did only react after credit card was charged ....but this was the only thing I received after the phone call which rights do I have now
Customer: replied 1 year ago.
Which rights do I have ?How are sales over the phone threated and how can the consumer be protected. ??? The seller did I bought but I did not
Expert:  Ely replied 1 year ago.
I am sorry to hear about this situation. Please provide the number again so an expert can call you. Thanks.

Related Consumer Protection Law Questions