How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask CalAttorney2 Your Own Question
CalAttorney2, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 10244
Experience:  I am a civil litigation attorney representing individuals and businesses.
Type Your Consumer Protection Law Question Here...
CalAttorney2 is online now
A new question is answered every 9 seconds

I received correspondence from Zarzaur & Schwartz in AL

Customer Question

I received correspondence from Zarzaur & Schwartz in AL stating that had assumed a debt from a law firm in LA. I did not received all the correspondence from the other firm; I tried working with them for a lower payment they would not cooperate. I am no longer employed and have very involved medical problems, please advise...
JA: The Consumer Protection Lawyer will need to help you with this. Have you consulted a lawyer yet?
Customer: I don't have money to hire an attorney...
JA: Is there anything else the Consumer Protection Lawyer should be aware of?
Customer: I don't know what to do, I sent them a letter within the 30 days...
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Consumer Protection Lawyer about your situation and then connect you two.
Submitted: 1 year ago.
Category: Consumer Protection Law
Expert:  CalAttorney2 replied 1 year ago.

Dear Customer,

Thank you for using our forum. My name is ***** ***** I hope to assist you with your question today.

Expert:  CalAttorney2 replied 1 year ago.

I am sorry to learn of this situation, and dealing with debt collection matters (particularly when you are also dealing with medical issues) is a difficult matter.

Unfortunately the debt collector still has a contractual right to pursue you for collections (so long as their conduct is within the bounds of the Fair Debt Collections Act:

As far as bargaining power, most debtors that have more debts than they can afford to pay have the backdrop of filing bankruptcy (so if the creditor pushes too hard, they will be left with nothing to collect against - once the debtor files for bankruptcy they are going to be unable to pursue the matter further as the bankruptcy discharge will make the claim unenforceable).

When trying to settle a debt, creditors generally prefer lump sums over payment plans. They are often willing to accept an amount less than the full debt (the trade off is that they get a quick payment and don't have to worry about ongoing collection costs or administration). If you do not have the ability to offer a lump sum for something the creditor will accept (some will accept a small portion, while others want close to the full amount), you can try a payment plan, these are less satisfactory to the creditor (especially if they have a lien on your property already), but if you are willing to offer something with a reasonable chance to get the creditor a large amount of their debt back, you are likely to get them to accept it.

Whenever working with a creditor, make sure that you keep your communications in writing (if you speak to someone by phone, promptly send a confirmation letter to summarize your conversation), as this will help to ensure that there is no confusion later on, and you will be able to enforce your settlement against any future collection efforts.