Consumer Protection Law

Consumer Protection Law Questions? Ask a Lawyer Now.

Ask a Lawyer,
Get an Answer ASAP!

Consumer Protection Law

I received a bill from the DMV to renew my registration. The

Customer Question
bill was for over 4...
I received a bill from the DMV to renew my registration. The bill was for over 4 thousand dollars. I called them and they said it was because of fastrack. I called fastrack and they told me there has been about 48 times I passed trough the golden gate Bridge toll and it was not paid. I have a fastrack and I check it every so often to see if there is enough money. I replanish the account as needed and I never gave any attention to the mail I get because I do everything on line. So they asked me to write the form and ask for a review, I did. And they told me I was not given a new reduced value because they gave me once in 2014 and it is a one time deal. The car is worth the same amount as this bill, I really don't know what to do because they link it to the registration so I can't even pay my registration. Any suggestions?
Submitted: 1 year ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 14 hours by:
5/31/2016
Consumer Protection Lawyer: attyadvisor, Lawyer replied 1 year ago
attyadvisor
attyadvisor, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 7,430
Experience: 29 years of practice consumer protection law
Verified

Welcome to JA and that you for your question. Your question was not showing up in the list of open questions and the site moderator asked me to assist you. I apologize that you are receiving a late response.

I cannot see the State that your question pertains to, although you do mention the Golden Gate Bridge which leads me to the conclusion that this is California. That is a hefty fee.

"I called fastrack and they told me there has been about 48 times I passed trough the golden gate Bridge toll and it was not paid. I have a fastrack and I check it every so often to see if there is enough money. I replanish the account as needed and I never gave any attention to the mail I get because I do everything on line. So they asked me to write the form and ask for a review, I did. And they told me I was not given a new reduced value because they gave me once in 2014 and it is a one time deal. The car is worth the same amount as this bill, I really don't know what to do because they link it to the registration so I can't even pay my registration. Any suggestions?"

I think you are telling me that you may have received mail notification of unpaid tolls but that you check online and were unaware of any issues. Is that correct?

I am not a fan of tolls in fact I feel they are government robbery.

Ask Your Own Consumer Protection Law Question
Customer reply replied 1 year ago
you are right
Customer reply replied 1 year ago
I wrote them and they refused to lower it because it happened in 2014 too
Consumer Protection Lawyer: attyadvisor, Lawyer replied 1 year ago

I was suspected as much.

I wrote them and they refused to lower it because it happened in 2014 too I know how they work and it s very frustrating.

These amounts are actually negotiable my only concern is that you would want to have the assistance of an attorney as they tend not to listen to citizens. Give me a moment to provide links for several actions you can take on your own. Do you live in the San Francisco area so I can provide link for local attorneys that provide free consultations?

Ask Your Own Consumer Protection Law Question
Customer reply replied 1 year ago
I live in SF
I filled up a form they asked me but they didnt allow it
Customer reply replied 1 year ago
They want 4K
Consumer Protection Lawyer: attyadvisor, Lawyer replied 1 year ago

Yes I can see that. While is possible they could have mailed you something the data online needed to match the information you were allegedly receiving. Please give me a few moments.

Ask Your Own Consumer Protection Law Question
Customer reply replied 1 year ago
Thank you
Consumer Protection Lawyer: attyadvisor, Lawyer replied 1 year ago

I would start with the filing a consumer protection complaint with the California Attorney General. The Attorney General is tasked with consumer protection and would investigate the inconsistency in the online information and the amount you are being told you owe.

"File A Consumer Complaint

If you believe that a debt collector has violated the law, you can file a complaint with the Attorney General's Public Inquiry Unit. Consumer complaints are valuable to the Attorney General’s Office because they alert us to debt collection issues and other issues that California consumers face. We may forward a copy of your complaint to the debt collector; however, please be aware that the Attorney General’s Office cannot represent individuals or give legal advice.

You may also wish to file a complaint with the Federal Trade Commission (FTC). This agency enforces the federal Fair Debt Collection Practices Act. The FTC may be contacted by mail at Consumer Response Center, Washington, DC###-##-#### ***** by telephone at 1(877)-FTC-HELP, or at FTC Complaint Assistant."

I have more information for you.

.

Ask Your Own Consumer Protection Law Question
Customer reply replied 1 year ago
Ok
I am here
Consumer Protection Lawyer: attyadvisor, Lawyer replied 1 year ago

This is a link for local attorneys that provide free consultations http://lawyers.findlaw.com/lawyer/firm/consumer-protection/san-francisco/california

Ask Your Own Consumer Protection Law Question
Customer reply replied 1 year ago
You are so kind
Thank you very much
I am going to call them right now
Thank you
Consumer Protection Lawyer: attyadvisor, Lawyer replied 1 year ago

If you would be kind enough to rate my service positively so I will receive credit for my work I would appreciate it. Are you able to see the rating scale on your end?

Thank you for using JA!

Ask Your Own Consumer Protection Law Question
Ask attyadvisor Your Own Question
attyadvisor
attyadvisor
attyadvisor, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 7,430
7,430 Satisfied Customers
Experience: 29 years of practice consumer protection law

attyadvisor is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,900 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,415 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,595 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

1,587 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,173 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

578 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
I'm interested in checking my free annual credit report on
I'm interested in checking my free annual credit report on line. There seems to be to many options out there. Is there a particular site out there that you know of that wouldn't compromise my personal… read more
Zoey, JD
Zoey, JD
Doctoral Degree
175 satisfied customers
I, and apparently many many others, are having big problems
I, and apparently many many others, are having big problems with the new AOL Desktop Gold. Is there any legal recourse or class action suit being planned? … read more
attyadvisor
attyadvisor
Lawyer
7,430 satisfied customers
UGI fixed a gas leak in front of my driveway. Two months
UGI fixed a gas leak in front of my driveway. Two months later Roto Roter came to unclog my drain. After trying to use the psi truck with a hose with a camera. They told me UGI probably caused the pro… read more
attyadvisor
attyadvisor
Lawyer
7,430 satisfied customers
I recently tried to activate service with Verizon wireless
I recently tried to activate service with Verizon wireless without a hard credit inquiry but was met with horrible customer service and told that it couldn't be done. I wrote an email to Verizon regar… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
American Sweepstakes Network claims that I have won 2nd
American Sweepstakes Network claims that I have won 2nd prize and they have not been able to notify me of my winnings. I spoke to a CFO for the company and he state that I am a winner and I need to pa… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
27,509 satisfied customers
In Idaho, can we cancel a home health device that was sold
In Idaho, can we cancel a home health device that was sold to us in our home last Friday? … read more
LegalGems
LegalGems
Juris Doctorate
10,212 satisfied customers
I purchased a refrigerator a few years ago, it has been
I purchased a refrigerator a few years ago, it has been repaired multiple times and is still under warranty. Every time it takes a month for them to fix it. A month ago I had to get it fixed again, it… read more
attyadvisor
attyadvisor
Lawyer
7,430 satisfied customers
I was contacted by Signature Luxury Properties for, to sell
I was contacted by Signature Luxury Properties for … read more
LegalGems
LegalGems
Juris Doctorate
10,212 satisfied customers
Sorry, I am looking for a CPA, I need some information on
I need some information on Sweepstakes tickets and when I am supposed to send in the ID voucher that was sent to me. … read more
Ray
Ray
Lawyer
Doctoral Degree
30,268 satisfied customers
I just received a check in the mail from a company that I do
I just received a check in the mail from a company that I do business with. It was being "returned" to me, because it appears to have been sent on my behalf from an account owned by ACI Worldwide at D… read more
Legal Expert Justin
Legal Expert Justin
Law Degree
206 satisfied customers
If have a service that I perform online that I am recruiting
If have a service that I perform online that I am recruiting salespeople to sell. Is it illegal to offer some sort of incentive for those salespeople that is similar to network marketing? ie. if Georg… read more
RGMacEsq
RGMacEsq
Lawyer
Doctoral Degree
578 satisfied customers
We used a Russian mover to come from Phila. To Myrtle Beach.
We used a Russian mover to come from Phila. To Myrtle Beach . We had a 1 bedroom condo with partially finished basement. The mover,, Exclusive Van Lines DOT#2726214 gave us an estimate based on pictur… read more
Michael Bradley
Michael Bradley
JD
1,131 satisfied customers
I have been receiving a call from different phone numbers
I have been receiving a call from different phone numbers stating I owe an old payday loan but they cannot tell me when I took out the payday loan and how much that loan was. I know its not true becau… read more
Zoey, JD
Zoey, JD
Doctoral Degree
175 satisfied customers
I'm seeking certain information from Amazon, regarding to
Hi, I'm seeking certain information from Amazon, regarding to how their pricing system work, since the price in customers cart can be changed at any moment without notice, I want to know whether Amazo… read more
Marsha411JD
Marsha411JD
Doctoral Degree
20,100 satisfied customers
In your opinion, how do you make a legal affiliate program?
In your opinion, how do you make a legal affiliate program? What are the FTC regulations standards requirements etc.… read more
Attorney 1
Attorney 1
2,571 satisfied customers
I am trying to determine how to get Equifax to remove a
I am trying to determine how to get Equifax to remove a released PA state tax lien from my report. It was released 1/2012. The other agencies did so upon dispute. Equifax appears to immediately verify… read more
Michael Gonzalez
Michael Gonzalez
JD
519 satisfied customers
The FTC's 3-day cooling off period Rule applies to courses
quot;The FTC's 3-day cooling off period Rule applies to courses of instruction or training." I found this statement in an FTC article explaining the cooling off period. It was an exception to an item … read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I need a police report for the FTC and the police gave me a
I need a police report for the FTC and the police gave me a number but won't let me tell them what it is for. Where can I go? … read more
Phillips Esq.
Phillips Esq.
Attorney
Juris Doctor
17,996 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x