Consumer Protection Law

Consumer Protection Law Questions? Ask a Lawyer Now.

Ask a Lawyer,
Get an Answer ASAP!

Consumer Protection Law

I have a small business selling alternative medical devices.It

Customer Question
Hi, I have a small...
Hi, I have a small business selling alternative medical devices.It is being imported from Slovakia.FDA held our shipment for almost a month because DHL failed to give FDA the needed information.The shipment was a demo device i paid for and i supposed to use it for demonstration for sales.This way for a month i couldnt do demos and sell.
I called FDA 2 weeks ago to get info why goods not released.I was told im not the broker so they cant give me data but DHL can call them.I asked DHL to call but no one did.Today i tried to call FDA again and asked nicely to help me.Than the lady told me what information she needs, i gave her and they released the shipment after 4 weeks.
This generated lot of upset and lost income and i had to work a lot on it, e-mails , phone calls etc.I had to communicate with 5-6 person at DHL on phone and on e-mails.Eventually i handled it what DHL supposed too and i want to sue them but i dont know if it worth it as i dont have money for expensive lawyers and i dont know if this can win or not.
Best:Csaba
Submitted: 1 year ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 30 minutes by:
5/3/2016
Consumer Protection Lawyer: Olivia Kent, Attorney replied 1 year ago
Olivia Kent
Olivia Kent, Attorney
Category: Consumer Protection Law
Satisfied Customers: 1,473
Experience: Partner at Kent Law Group, LLC
Verified
Hello. My name is ***** ***** I'm an attorney. I’ll be happy to help you in any way I can. This site is for educational purposes only. Sometimes - although certainly not always - experts have to give you what you deem “bad news” but that should not be a reflection of how satisfied you are with the assistance your expert provided. Experts on this site receive credit for assisting you when you click the rating (the stars) so please submit a rating prior to logging off. You aren't charged anything extra by submitting a rating. In general, suing a major corporation is expensive - and establishing that they are responsible will be very time consuming (even if you win). You would need to also have a way of establishing how much money you would have earned if they hadn't screwed up, which is a tough thing to do. You need to decide whether the time and expense is worth it to you. Please let me know if you have any other questions or you need me to clarify anything. I'd be happy to do so.
Ask Your Own Consumer Protection Law Question
Consumer Protection Lawyer: Olivia Kent, Attorney replied 1 year ago
I wanted to check in with you to make sure you had all of the information you wanted to obtain when you posted your question. Please let me know if you DO have all of the information you need; please also let me know if you have any questions or need additional clarification about anything.
Ask Your Own Consumer Protection Law Question
Customer reply replied 1 year ago
This is not an answer to my question !
Consumer Protection Lawyer: Olivia Kent, Attorney replied 1 year ago
If you need any clarification I'd be happy to do so.
Ask Your Own Consumer Protection Law Question
Ask Olivia Kent Your Own Question
Olivia Kent
Olivia Kent
Olivia Kent, Attorney
Category: Consumer Protection Law
Satisfied Customers: 1,473
1,473 Satisfied Customers
Experience: Partner at Kent Law Group, LLC

Olivia Kent is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,900 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,415 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,595 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

1,587 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,173 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

578 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
Remedy for multiple illegal hospitalization in Illinois.
Remedy for multiple illegal hospitalization in Illinois. Page 441 of Case 170P1598 documents that Cigna would not cover incurence that I had to pay! They said I had No Clinical Evidence that Dr Stephe… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I would like to know if I can sue a company for false
I would like to know if I can sue a company for false advertising. There is blatant false advertising where the company makes claims that the product is 100% effective. And they Make claims that the p… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,900 satisfied customers
There is a large group of woman who have been injured by a
There is a large group of woman who have been injured by a product. We have started a private Facebook group to organize and launch a class action lawsuit. The owner of the product has committed fraud… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I have a Class III FDA approved medical device. If I start
I have a Class III FDA approved medical device. If I start replacing components of this equipment with after-market, non-OEM approved parts, will this affect the original FDA approval status? Also, co… read more
Phillips Esq.
Phillips Esq.
Attorney
Juris Doctor
17,996 satisfied customers
I am creating my own dietary supplement products. The
I am creating my own dietary supplement products. The products will be sold in their individual carton boxes. The question is this: Since the product bottle is very very small I have very limited spac… read more
KJL LAW
KJL LAW
Juris Doctorate
1,626 satisfied customers
My medicare drug insurance plan says that Adderall is not
My medicare drug insurance plan says that Adderall is not FDA approved for the medical condition Hypersomnia. … read more
Phillips Esq.
Phillips Esq.
Attorney
Juris Doctor
17,996 satisfied customers
In Illinois a doctor prescribed a medication to me that is
In Illinois a doctor prescribed a medication to me that is not legal in the US. The FDA allows it in some cases only after rigorous screening and monitering. My doctor never even notified or applied t… read more
Phillips Esq.
Phillips Esq.
Attorney
Juris Doctor
17,996 satisfied customers
I have Interstial cystitis, am 61, after years of doing
I have Interstial cystitis , am 61 , after years of doing painful treatments without success My PCp and I made the difficult decision that I needed to take a moderate dose of a narcotic as we had exha… read more
Dwayne B.
Dwayne B.
Juris Doctor
28,500 satisfied customers
I've got a startup that sells supplements online - an
I've got a startup that sells supplements online - an "e-commerce supplement company" And am wondering 1. what are some generic warnings/disclaimers that are necessary to 'cover my ass'? 2. should i h… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I'm a food labeling compliance specialist and I'm trying to
Hi Pearl.... I'm a food labeling compliance specialist and I'm trying to find where the FDA allows for herb ingredients in a product to be listed as "herbs" instead of spices (as per 21cfr101.22). Do … read more
Marsha411JD
Marsha411JD
Doctoral Degree
20,096 satisfied customers
I ams tarting a new business in USA. Importing some pickles
Hello Sir/Madam, I ams tarting a new business in USA. Importing some pickles from India to USA and selling them here over internet. The pickles are made from Vegetables, shrimp, goat meat, chicken. My… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I am wondering if physicians manage the health care industry
I am wondering if physicians manage the health care industry or attorneys do. No offense meant to your profession. My PCP gave me a printout by Drugs.com that stated a recommended 3200mg of a medicati… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I am a small E Liquid Manufacturer. The new child resistant
Hello. I am a small E Liquid Manufacturer. The new child resistant closure law took effect 7/26/2017. The code is 16 C.F.R. 1700.15 1700.20. I'm trying to make sure I am in compliance. I have the cert… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,900 satisfied customers
Is it legal to market hormone replacement therapy online? If
Is it legal to market hormone replacement therapy online? If so, where can I find the guidelines as to what is / isn't allowed? I've been asked to help a few of these clinics with marketing testostero… read more
Attyadvisor
Attyadvisor
Doctoral Degree
6,899 satisfied customers
Do the US customs officials look the other way on all dugs
Do the US customs officials look the other way on all dugs other than illegal drugs of course I figure Opiates and things like Amphetamines along with Steroids don't get the 90 day personal use treatm… read more
LegalGems
LegalGems
Juris Doctorate
10,196 satisfied customers
I ordered contact lenses from what appears to be a UK
I ordered contact lenses from what appears to be a UK company and website. The FDA sent me a "Notice of FDA Action" which says:Hold Designated Notify of FDA of Availability Pending Review by FDA Compl… read more
Ely
Ely
Counselor at Law
Juris Doctor
3,415 satisfied customers
If I've taken a drug that recently became FDA approved
Hi, If I've taken a drug that recently became FDA approved (July 2015) and experienced a profound and possibly permanent side effect that is ongoing even after I've stopped the drug, and that side eff… read more
CalAttorney2
CalAttorney2
Attorney
Doctoral Degree
8,845 satisfied customers
Getting FDA approval drug to reach commercialization stage,
getting FDA approval for a drug to reach commercialization stage, what are the most critical stage(s) based on your general experience? thanks… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x