Consumer Protection Law

Consumer Protection Law Questions? Ask a Lawyer Now.

Ask a Lawyer,
Get an Answer ASAP!

Consumer Protection Law

My car resently was disabled by catching on fire. I called

Customer Question
a tow company. When asked...
My car resently was disabled by catching on fire. I called a tow company. When asked by the tow company where I would like it towed I replied " to my home I guess, I don't really know right now".The tow truck operator replied, "if I tow it to our place your insurance company will pick it up". That sounded good to me. and they towed my car. Later after several conversations with my insurance agent, I found out they were not going to pick it up. I made plans to have the vehicle towed to a junk yard. I knew I would have to pay a tow fee. Much to my surpise when I went to pay my bill, they informed me I owed storage fees of $435.00. I had no idea these fees were being assesed. I didn't sign anything. Can they charge me for fees I did'nt know about before hand? I'm thinking of taking them to small claims court.
Submitted: 1 year ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 14 minutes by:
4/28/2016
Consumer Protection Lawyer: LegalGems, Lawyer replied 1 year ago
LegalGems
LegalGems, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 10,861
Experience: Research Attorney; Private Practice; Attorney Mentor; Mediator
Verified
Towing companies are allowed to charge towing fees by posting the amounts at the lot. Often times, the tow contract (where the customer signs to have the towing authorized) will state that there will be storage fees for vehicles stored at the lot. If the fees are unreasonable, they can be challenged here:http://courts.mi.gov/Administration/SCAO/Forms/courtforms/motorvehicleoffenses/dc90.pdf(there is no statutory maximum for voluntarily towed cars) If the tow truck driver stated that there would be no fees, then the fees can be challenged under the following code(###) ###-####Unfair or deceptive practices prohibited. Sec. 7.A person subject to this act shall not engage or attempt to engage in a method, act, or practice which is unfair or deceptive. If the vehicle was insured, then the insurance company is responsible for paying the storage fees and disposing of the car. In that case, the proper defendant would be the insurance company for bad faith insurance practices. One can also report that to the insurance commissioner: http://www.michigan.gov/difs/0,5269,7-303-12902_12907---,00.html Further questions? Please post here to continue the chat. Satisfied? Kindly rate positively so I receive credit for assisting you.(no additional charges are incurred). Information provided is for educational purposes only. Consultation with a personal attorney is always recommended so your particular facts may be considered. Thank you and take care.
Ask Your Own Consumer Protection Law Question
Customer reply replied 1 year ago
I didn't sign a contract with the towing company, I didn't sign anything. It was nver disclosed there would be storage fees assesed. Can they still charge me?
Consumer Protection Lawyer: LegalGems, Lawyer replied 1 year ago
Normally they won't tow without a signature or verbal authorization; and even if there was no discussion re: price, there is a legal concept called "unjust enrichment" -basically when one party uses the commercial services of another, it is implied that there will be a charge; since towing companies typically charge for storage (towing is only one of their services - but storage at the yard incurs additional fees) the courts would typically allow for some kind of compensation-typically based on fair value based on the locale. If the tow truck driver implied storage would be free, that could qualify as an unfair business practice, as mentioned above.
Ask Your Own Consumer Protection Law Question
Consumer Protection Lawyer: LegalGems, Lawyer replied 1 year ago
Thank you for using Just Answer.I hope the information provided was useful.Here is a link to the bar association's legal referral site:http://apps.americanbar.org/legalservices/lris/directory/Should you have further questions please post here; otherwise kindly--- Rate Positively---so the site credits me for assisting you.Thank you and take care!
Ask Your Own Consumer Protection Law Question
Ask LegalGems Your Own Question
LegalGems
LegalGems
LegalGems, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 10,861
10,861 Satisfied Customers
Experience: Research Attorney; Private Practice; Attorney Mentor; Mediator

LegalGems is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,900 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,415 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,595 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

1,587 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,173 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

578 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
My 18 year old son bought a used car in june 2017 we have
Hi my name is*****: What state are you in? And is a local attorney or other consumer protection advocate helping with this? Customer: My 18 year old son bought a used car in june 2017 we have found ou… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
27,458 satisfied customers
If direct deposit is scheduled and the system goes down...
if direct deposit is scheduled and the system goes down... the owners of the business are saying that checks aren't issued for another 3-4 days. is this legal?? I have obligations to take care of and … read more
Dwayne B.
Dwayne B.
Juris Doctor
28,498 satisfied customers
Law educator upon viewing both objections and motions and
Law educator upon viewing both objections and motions and researching and talking to both attorneys they know I have something but bk doesn't feel strong enough on the bk side. And the dv attorney kno… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I'm in Missouri. Hired a company to make & install a
I'm in Missouri. Hired a company to make & install a cultured marble shower. No contract signed and no money exchanged. After waiting 3 weeks, they showed up to install shower. When I arrived, they ha… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,506 satisfied customers
I purchased a use car and a warranty with it. The warranty
I purchased a use car and a warranty with it. The warranty co sent a letter saying they had not received payment. Have tried to contact car co. they said check s in the mail. Called warranty co they d… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I received a phone call from Peters. said he was calling
I received a phone call from Michael Peters. Michael said he was calling from Federal Storage Dept Consumer Protection.He said several attempts to contact me via mail for 6 weeks had been made. He inf… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
27,458 satisfied customers
I bought a Certified Pre-Owned Audi from Penske West Covina
I bought a Certified Pre-Owned Audi from Penske West Covina Audi a year ago. I just recently took it to Car Max to sell and the report they pulled stated that it had been in an accident and also state… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I have received a letter from the Dept. of Education
I have received a letter from the Dept. of Education regarding my NDSL student Loan from years 1974 through 1978. The principal on the loan was $4250.00 and the Interest on the loan was 3%.. Isn't the… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,900 satisfied customers
Tums changed their packaging standards on the individual
Tums changed their packaging standards on the individual roll. the package comes unglued very easily and the tablets wind up unprotected in my pocket. i have to throw them away. i have complained, and… read more
Dwayne B.
Dwayne B.
Juris Doctor
28,498 satisfied customers
[email protected], I had dealings with Advanced Media Group. I
My name is ***** *****sen,***@******.***, I had dealings with Advanced Media Group. I was looking to make money, as I had been laid off from the construction business. I was a construction superintend… read more
Phillips Esq.
Phillips Esq.
Attorney
Juris Doctor
17,979 satisfied customers
Can you Think of any businesses that would buy 300 or 400
Can you Think of any businesses that would buy 300 or 400 bed frames that are universal and adjustable to call that would buy them? Seems like most of the furniture stores get them from the manufactur… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,900 satisfied customers
I need a good lower can you.? I said I need a Lower. I'm
One of insurance company that I have almost 3 years ago I found out they always go overall on my account , so I need to sue then… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
Product liability case. Product gotten from a vendor, by
Product liability case. Product gotten from a vendor, by insurance, using a technician that said a defective product was safe to use (she didint acknowledge any defect. I found out about it). Medicare… read more
Ray
Ray
Lawyer
Doctoral Degree
30,219 satisfied customers
If I lease a car, I assume that the vehicle will depreciate
If I lease a car, I assume that the vehicle will depreciate as soon as I drive off the dealer's lot. Let's assume the sticker price/ value is $40,000. If I do not purchase gap insurance and the car is… read more
Barrister
Barrister
Lawyer
Doctoral Degree
1,595 satisfied customers
I signed a roofing contract to repair my roof on 11/14 and
I signed a roofing contract to repair my roof on 11/14 and the roofer started work immediately. Before signing, the roofer examined my roof and attic and quoted me a price for all the work. I thought … read more
Legal Eagle
Legal Eagle
Attorney
Doctoral Degree
5,921 satisfied customers
I have a contract with Anytime Fitness which is to expire
Hello. I have a contract with Anytime Fitness which is to expire 9/13/18. My husband and I are paying $53.98 per month and have only been to the gym 2 times since signing up in 2016. Of course I know … read more
Barrister
Barrister
Lawyer
Doctoral Degree
1,595 satisfied customers
My son got a letter stating that the warranty on his car was
My son got a letter stating that the warranty on his car was expiring and needed urgent attention he called and gave the credit card information thinking it was from the dealer they charged 1294 dolla… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
27,458 satisfied customers
Is anyone in your office authorized to contact a person
Is anyone in your office authorized to contact a person concerning a sweepstake winning? … read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x