Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
Thank you for the information and your question. You have a couple of options left. One is to file a complaint with the Florida Attorney General's Office division of consumer protection. They are charged with enforcing the consumer protection laws of Florida. They can investigate and bring criminal, or civil action, against the Company if they find they violated the law and can, in some cases, negotiate a refund. That process takes a while and may or may not get your money back, but it is a better option than the BBB since it has the State government behind it. Companies generally want to avoid being investigated by the State.
The other option, which could be faster and might result in getting your money back, is to file suit in small claims court for the amount that you paid for the equipment/service. You would have to show that the vendor didn't satisfy their end of your agreement or committed fraud in selling the item to you.
Please feel free to ask for clarification if needed, Thank you
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