Consumer Protection Law

Consumer protection law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

I recently paid $695 Hair Loss Certification/Hair

Customer Question
Hello. I recently paid $695...
Hello. I recently paid $695 for a Hair Loss Certification/Hair Replacement Class back in December 2015. The class I signed up for was scheduled for January 24,2016 in Kennesaw, GA. I was given the number from a friend and spoke with the Educator directly via phone. When we spoke on the phone is when I got further info on the class and expectations. At that time I made a partial payment of $350. A few weeks later I made the remaining balance of $345 on January 21, 2016. Before making my final payment I asked the Educator about the weather in her area because some parts of GA were expecting some snow. She told me that she checked the weather and her area was good and actually the day of the class it would be in the mid 50s. (I live inFayetteville, NC) On the 23 of January I was preparing to travel to GA in my vehicle when I got a call from this educator stating that most of the people that were scheduled for Sunday's class had rescheduled because of the weather in their area. She said that her area had some snow but myself and another lady was the only 2 people that didn't cancel from the class. I understood her concerns for our safety, but I knew from my research from news and other media outlets that the actual day of the class the weather would not be an issue. She then proceeded to tell me that she would just schedule me with her next scheduled class on February 23, 2016. I explained to her that I wouldn't be able to attend that class and why did I have to wait a month due to the weather to take the class. In our recent conversation she knew that I had to be her area 3 weekends in a row, so she agreed to either give the class to myself and the other lady on February 8 or 9, 2016, but she would confirm the exact date on January 25, 2016. I agreed to wait for her confirmation. Well she never emailed or called. I emailed her on January 29, 2016 around 9pm. In the email I mentioned our brief convo and how I was waiting for her confirmation date. She responded the next day, January 30, 2016 at 3:14am giving a simple apology and saying that she's not going to give the class on the 8th nor the 9th and that we can come February 23, 2016 or find another date that we can come that's on her schedule. Well you know I'm pissed by now, because I feel first off that she was not going to contact me about a new date and her emails were so cut and dry at that point. Her willingness to meet with me before this 23rd class date seemed so sincere only to get cold-hearted emails sent back to you. Well I did tell her that I would see her in February since my hands were tied and she left me with no other options. But I still couldn't make the class due to a medical issue with my foot, which I ended up having surgery on February 22, 2016. So now her thing now is I didn't contact her to let her know, because she has a "No Refund Policy", meaning I can't dispute charges with my bank or cc company.. She told me that I should've seen it when I went online to book the class. Well I didn't go on line to book the class, I was given her number to call and also I was told what her next class date was. So my question is, is there anyway that can get my money back?There was no snow on the day of the class ( confirmed that thru the hotel) and
She went back on her agreement to give the class on February 8/9,
And I never saw her policy because I booked via telephone
Submitted: 2 years ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 1 hour by:
2/25/2016
Consumer Protection Lawyer: Law Educator, Esq., Lawyer replied 2 years ago
Law Educator, Esq.
Category: Consumer Protection Law
Satisfied Customers: 126,809
Experience: Attorney experienced in commercial litigation.
Verified
Thank you for your question. I look forward to working with you to provide you the information you are seeking for educational purposes only.
If your class was cancelled and you could not make the February class, you are entitled to at least attending the next available class. If she will not refund your money or allow you to attend the next class, you can sue her in small claims court in GA for the money she owes you. Even with a no refund policy, if she cancelled the class in January and you had a medical issue in February, she at least has to allow you to attend the next class you are able to attend. If she will do neither, since she rescheduled January through no fault of your own, sue in small claims court for your money refund.
Ask Your Own Consumer Protection Law Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a consumer protection lawyerLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Law Educator, Esq. Your Own Question
Law Educator, Esq.
Law Educator, Esq.
Law Educator, Esq., Lawyer
Category: Consumer Protection Law
Satisfied Customers: 126,809
126,809 Satisfied Customers
Experience: Attorney experienced in commercial litigation.

Law Educator, Esq. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

7,125 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,436 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,679 satisfied customers

Attorney,17 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,227 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

604 satisfied customers

Licensed Texas General Practice Attorney

RobertJDFL

RobertJDFL

Lawyer

517 satisfied customers

Experienced in multiple areas of the law.

< Previous | Next >

Related Consumer Protection Law Questions
Please can you help. I had booked a Reiki II Practitioner
Please can you help. I had booked a Reiki II Practitioner course to attend in December the course costs £195. £85 deposit was required upfront to secure the booking and then £110 payable on the day of… read more
Maverick
Maverick
Doctoral Degree
6,319 satisfied customers
Regarding credit report: I have a credit card "charged
Hi!Regarding credit report: I have a credit card "charged off",and I see its gonna "disappear " from my credit soon (see details below):"DISCOVER CARDDate Opened: Jan 2008Status: Accountchargedoff.$14… read more
KLAW
KLAW
Juris Doctorate
2,386 satisfied customers
Ray Yesterday,11-29-11 I filed a Report to Indiana Court of
Ray Yesterday,11-29-11 I filed a Report to Indiana Court of Appeals informing the Court we have a confirmation plan and injunction for further litigation effective October 14, 2016 and the brief due D… read more
Ray
Ray
Lawyer
Doctoral Degree
33,770 satisfied customers
On July 17, 2016, my daughter made an online hotel
On July 17, 2016, my daughter made an online hotel reservation with Hotwire. She booked dates of July 23-27. However after booking she realized that she gave them the wrong dates. It should be July 25… read more
Law Educator, Esq.
Law Educator, Esq.
Lawyer
Doctoral Degree
126,809 satisfied customers
I just received papers from the Cleveland Court with a date
I just received papers from the Cleveland Court with a date to appear in court. On this paper it says ORDER SETTING HEARING ON MOTION FOR DEFAULT. This is in regards XXXXX XXXXX credit card debt who w… read more
Dwayne B.
Dwayne B.
Juris Doctor
28,766 satisfied customers
Hi this is the final verion of their settlement letter and
Hi this is the final verion of their settlement letter and I wanted to run it through your expert eyss before I send a check to them. Original Creditor: Citibank South Dakota, NA Our Client: CACH, LLC… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
7,125 satisfied customers
Hi this is the final verion of their settlement letter and
Hi this is the final verion of their settlement letter and I wanted to run it through your expert eyss before I send a check to them. Original Creditor: Citibank South Dakota, NA Our Client: CACH, LLC… read more
Ely
Ely
Counselor at Law
Juris Doctor
3,436 satisfied customers
My mother is now in a nursing home since jan. 10, 2011. She
My mother is now in a nursing home since jan. 10, 2011. She has alzheimer disease. She was physically fit, walked, danced, sang, and smiled constantly, however she couldn't complete sentences to make … read more
LADY LAWYER
LADY LAWYER
Lawyer
Juris Doctor
748 satisfied customers
I am in the process of selling my business. It is in escrow
I am in the process of selling my business. It is in escrow waiting on some clearances and also on the approval of the buyer to rent the building from the landlord. The buyer has relocated herself to … read more
LADY LAWYER
LADY LAWYER
Lawyer
Juris Doctor
748 satisfied customers
I purchased a 1995 Ford F150 approx. 5 days ago for $2750.
I purchased a 1995 Ford F150 approx. 5 days ago for $2750. When I left the dealership I drove it to work with my wife following me. We stopped to refuel the truck and our family car. When I went to pu… read more
LADY LAWYER
LADY LAWYER
Lawyer
Juris Doctor
748 satisfied customers
I bought 2 coupons for laser hair removal (3 treatments on
I bought 2 coupons for laser hair removal (3 treatments on a medium area each so 6 treatments total) at The New beauty Med Spa (http://newbeautymedspa.com/) through the daily deal website LivingSocial… read more
Sam
Sam
Attorney
Doctoral Degree
10,701 satisfied customers
I became a massage envy member. They asked me to join after
I became a massage envy member. They asked me to join after I had just gotten a massage and was relaxing in their lounge area. I signed the paperwork and I am now not wanting to be a member because I … read more
LADY LAWYER
LADY LAWYER
Lawyer
Juris Doctor
748 satisfied customers
Im about to file a complaint under the FCRA against Equifax.
I'm about to file a complaint under the FCRA against Equifax. I'd like to have the ten pages reviewed for content prior to filing. Please let me know if you are able to do this. STATE OF MICHIGAN IN T… read more
lucy7368
lucy7368
Juris Doctor
763 satisfied customers
Please advise if we have any grounds for legal action in this
Please advise if we have any grounds for legal action in this matter. We purchased a new 2011 Camaro last summer. We spent enough time in the dealership that they knew that: a) it would be used in New… read more
P. Simmons
P. Simmons
Lawyer
Doctoral Degree
1,227 satisfied customers
I am having a problem with your company and I am trying to
I am having a problem with your company and I am trying to make sense of this situation with little to no luck on your behalf. I booked a reservation online this morning between 7:30-7:45 am. I made t… read more
Sam
Sam
Attorney
Doctoral Degree
10,701 satisfied customers
To whom it may concern The following events are true and
To whom it may concern: The following events are true and continuing in my life. My name isXXXXX I am a Cleveland Resident. I am a single mother on county assistance. I am a full time student who rece… read more
socrateaser
socrateaser
1,031 satisfied customers
I am a contractor in Ny I have a contract with a customer that
I am a contractor in Ny I have a contract with a customer that does not have a written start date. I was injured and could not start the job right away, not to mention weather issues, we had a new sta… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
7,125 satisfied customers
I am hunting the rules of a gas station island, and ...
I am hunting the rules of a gas station island, and when it needs to be upgraded, or when you wander if there is any danger of gas leakage. The concrete is looking pretty bad… read more
FiveStarLaw
FiveStarLaw
Attorney
Doctoral Degree
477 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x