Consumer Protection Law

Consumer protection law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

A couple of years ago we leased solar panels with Solar City…

Customer Question
Hi, A couple of years...
Hi, A couple of years ago we leased solar panels with Solar City for 20 years. Our city offered a very good incentive to get them (paid to the solar company, not to us) and knowing we would be staying in our house for a very long time, we paid $4,000 to buy down the rate we would pay the solar company. We figured it would take about 9 years to recoup the money and then for the next 11 years we would be saving a significant amount.
For the first two or three months, everything was great! Whatever we used was 100% offset by what we produced and if we over produced, we would get a credit each month.If we under produced, we paid the difference.
Then things took a bad turn. The city got new meters and said they were unable to determine our exact production, so they began charging us as if we didn't even have solar panels. They have a tier system, so if you exceed 500kW, that excess goes into tier 2 rates and if you exceed that tier, it goes to tier 3 and so on. So now if we use 800kW a month but produce 900, we have to pay tiered rates for that 800 and get a measly credit for the excess 100, which doesn't even amount to what we are paying the solar company! Not only are we having to pay the utility company for electricity we are producing, the measly credit we get each month doesn't even come close to the $46 we pay the solar company for the lease! We are getting hosed.
We feel this was a total bait and switch situation and talking the utility company is futile. I am so frustrated! Any help would be greatly appreciated!
Submitted: 2 years ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 5 minutes by:
2/22/2016
Consumer Protection Lawyer: Law Educator, Esq., Lawyer replied 2 years ago
Law Educator, Esq.
Category: Consumer Protection Law
Satisfied Customers: 124,226
Experience: Attorney experienced in commercial litigation.
Verified
Thank you for your question. I look forward to working with you to provide you the information you are seeking for educational purposes only.
What does your contract say about 1) cancellation clause and 2) about the rates and ability to change rates, since that is what you will be bound to?
Ask Your Own Consumer Protection Law Question
Customer reply replied 2 years ago
I will have to look into that. Our beef isn't with the solar company, it is with our utility company. They are the ones that offered these great incentives to go solar and then changed the rules after we had committed. Is there anything we can do as far as they are concerned?
Customer reply replied 2 years ago
Also, I don't remember signing any contract with the utility company. I think they only thing they were involved with was having an inspector come out once the panels were installed.
Consumer Protection Lawyer: Law Educator, Esq., Lawyer replied 2 years ago
Thank you for your reply.
If the contract does not guarantee rates, your only recourse is to file an appeal to the public utilities commission, who regulates these rates and seek to get them to rule that the rate is unreasonable. If the PUC denies your appeal, the only way to fight it is in court proving that the rates are contrary to the law or your contract. If there are others in this situation, then your attorney would make the suit a class action on the behalf of all solar panel owners.
Ask Your Own Consumer Protection Law Question
Was this answer helpful?
Ask Law Educator, Esq. Your Own Question
Law Educator, Esq.
Law Educator, Esq.
Law Educator, Esq., Lawyer
Category: Consumer Protection Law
Satisfied Customers: 124,226
124,226 Satisfied Customers
Experience: Attorney experienced in commercial litigation.

Law Educator, Esq. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,930 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,422 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,607 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

1,587 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,184 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

582 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
I just got sued by LVNV. If I pay the attorney whats owed
I just got sued by LVNV. If I pay the attorney whats owed will the lawsuit automatically get dismissed? or do I need to have anything in writing? I wasn't served yet… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
29,817 satisfied customers
I got sued by LVNV. If I pay the plaintiff attorney the
I got sued by LVNV. If I pay the plaintiff attorney the amount owed will the lawsuit automatically get dismissed? Or do I need anything in writing?… read more
Lori
Lori
Juris Doctor
1,315 satisfied customers
I had verizon e-mail. They went out of business and switched
I had verizon e-mail. They went out of business and switched me to AOL. I'm trying to cancel AOL because I switched everything at my home to comcast. Contacted support for AOL and they said it would c… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
4,106 satisfied customers
I hired contractorsto finish house. I paid them75% and they
I hired contractorsto finish house. I paid them75% and they left saying i was making and did not finish. Can i go to court and collect everything i paid them or more if i have to hire someone else? Ca… read more
LegalGems
LegalGems
Juris Doctorate
11,915 satisfied customers
My california identification was posted on facebook with
my california identification was posted on facebook with threats and statements that they were in my vehicle removed my wallet and took my money i have printed out all posts can i get a restraining or… read more
Phillips Esq.
Phillips Esq.
Attorney
JD
19,564 satisfied customers
Law Educator Only Law Educator, Thank you for taking time to
Law Educator OnlyGood Afternoon Law Educator,Thank you for taking time to review and respond to my queries for educational purposes only.If it is clear that a judicial administrator is not basing any … read more
Law Educator, Esq.
Law Educator, Esq.
Lawyer
124,226 satisfied customers
I purchase a vehicle with a invalid VIN number on the
I purchase a vehicle with a invalid VIN number on the dashboard the dealership is no longer in service so could I sue the finance company that finance a car with a invalid VIN number … read more
Phillips Esq.
Phillips Esq.
Attorney
JD
19,564 satisfied customers
Is it a normal thing to require full payment for services...
Is it a normal thing to require full payment for services... … read more
RGMacEsq
RGMacEsq
Lawyer
Doctoral Degree
582 satisfied customers
I am a landlord and my tenant pays with money orders. The
I am a landlord and my tenant pays with money orders. The money order he mailed and learned it was cashed. The photocopy of the order shows it was made out to me but someone else signed the back and c… read more
Ray
Ray
Lawyer
Doctoral Degree
32,562 satisfied customers
My second morgage provider Carrington sey they haven't
my second morgage provider Carrington sey they haven't received my last payment even though i saw mail man take it they wont payment in full of 8000$ witch i don t have and will not call me back what … read more
WiseOwl58
WiseOwl58
JD Honors Graduate
4,106 satisfied customers
What can i do if i bought a used truck from a dealer with no
what can i do if i bought a used truck from a dealer with no warranty and the trucks engine locks up after only 3 days … read more
LegalKnowledge
LegalKnowledge
Juris Doctor
29,817 satisfied customers
My husband and I purchased furniture from a company called
Hi. My husband and I purchased furniture from a company called Ashley Furniture in November of 2016, or so we thought. They had a kiosk in their store that said something to the effect of “apply for f… read more
LegalGems
LegalGems
Juris Doctorate
11,915 satisfied customers
Sears sold me a washer from Samsung that flooded my home
sears sold me a washer from Samsung that flooded my home sears replaced it and that washer flooded my entire downstairs 3 times due to negligence on segdewicks and sears part then washer recalled but … read more
Law Educator, Esq.
Law Educator, Esq.
Lawyer
124,226 satisfied customers
I hope this doesn't seem petty to you... but the more I
i hope this doesn't seem petty to you... but the more I think about what's happened, the more violated I feel and I'm just wondering if you think there is something under the law that I can use to mak… read more
Phillips Esq.
Phillips Esq.
Attorney
JD
19,564 satisfied customers
My legal question is regarding a Home Builder's Limited
Hello, my legal question is regarding a Home Builder's Limited Warranty that covers construction defects. This 10 year limited warranty expired on my home on April 5, 2015. I have recently discovered … read more
Damien Bosco
Damien Bosco
Attorney
Doctoral Degree
4,483 satisfied customers
My husband purchased a truck a month ago and this week the
My husband purchased a truck a month ago and this week the engine went. We took it to a shop where the engine was pulled and inspected before being replaced and it's obvious the seller was very dishon… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
29,817 satisfied customers
My wife purchased a travel protection policy on April 27 for
My wife purchased a travel protection policy on April 27 for a cruise in November 24,l 2018. She did not realize that our credit card company provides a similar coverage as a benefit to card holders. … read more
WiseOwl58
WiseOwl58
JD Honors Graduate
4,106 satisfied customers
If i only have my permite (which means i can only drive if i
If i only have my permite (which means i can only drive if i have someone over 21 with a license) and i let my friend who has her intermediate (can drive alone with certain restrictions) but she's not… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
4,106 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x