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Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 6805
Experience:  Licensed attorney helping individuals and businesses.
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I purchased a $1700. LG gas range/oven from Home Depot in

Customer Question

I purchased a $1700. LG gas range/oven from Home Depot in Feb. '15. Have had 4 service calls on it, & the last LG tech said, "If I were you, I'd demand a new oven!" It's a lemon. I want a refund from H.D., & they won't do it, saying they need to adhere to their agreement w/ their warranty service company, which is offering to repair the unit. I do not want this brand in my home anymore, & I believe H.D. is responsible for replacing my oven or refunding my money, since they collected my payment! Help, please!
J.E. in Lincoln, CA
Submitted: 1 year ago.
Category: Consumer Protection Law
Expert:  Loren replied 1 year ago.

Good morning. I am Loren, a licensed attorney, and I look forward to assisting you.

Have you attempted to contact the manufacturer? Do you have a manufacturer's warranty in addition to service company's?

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