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I am sorry to hear about this situation. First, it is important to get a few facts:
1) Did the first letter come from TW, or a collection agency?
2) Did he second letter come from TW, or a collection agency? Was it the same collection agency as the first, or, another one?
3) When (what date) did the second letter come?
This is not an answer, but an information request. I need this information to answer your question. Please reply, so I can answer your question. Thank you in advance.