How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Loren Your Own Question
Loren
Loren, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 33114
Experience:  30 years experience in general legal matters.
17897874
Type Your Consumer Protection Law Question Here...
Loren is online now
A new question is answered every 9 seconds

I ordered a lift chair husband, who is in a veterans home,

Customer Question

I ordered a lift chair for my husband, who is in a veterans home, in july of this year. When it arrived, August18th, it was the wrong color. I sent it back immediately. It never left the truck. It was back in the companys possession //September. It took many phone calls and contact with Pa consumer protection to get a partial reimbursement Nov 13. The chair was $2198-they credited my credit card $1799. What is my legal options to recoup the other $400?
Submitted: 1 year ago.
Category: Consumer Protection Law
Expert:  Loren replied 1 year ago.

Good afternoon. I am Loren, a licensed attorney, and I look forward to assisting you.

Expert:  Loren replied 1 year ago.

Was the color specified in the contract or order? What does the company claim the $400 is being withheld for?

Expert:  Loren replied 1 year ago.

Are you online with me?