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I purchased a product for $400. on the 10th, do they still…

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I purchased a product for...
I purchased a product for $400. on the 10th, do they still have the 3 day grace period on pruchases.
Submitted: 2 years ago.Category: Consumer Protection Law
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11/13/2015
Consumer Protection Lawyer: Lucy, Esq., Lawyer replied 2 years ago
Lucy, Esq.
Lucy, Esq., Lawyer
Category: Consumer Protection Law
Satisfied Customers: 32,264
Experience: Lawyer
Verified

Hi,

I'm Lucy, and I'd be happy to answer your questions today.

Unless you purchased at a store that has a specific 3-day return policy or where you signed a contract, there is no general three day grace period on all purchases. Federal law allows a person to cancel door-to-door sales or those made in a high pressure environment (i.e., not at the seller's place of business where a person can just walk out) within 3 days. They're also required to notify you of the right to cancel at the time you make the purchase. Beyond that, the sale is final, although many merchants will allow you to exchange a product or return it for store credit if you change your mind as a customer courtesy.

Here is more information on the 3-day cooling-off period.

http://www.consumer.ftc.gov/articles/0176-buyers-remorse-when-ftcs-cooling-rule-may-help

If you have any questions or concerns about my response, please reply WITHOUT RATING. It's important that you are 100% satisfied with my courtesy and professionalism. Otherwise, please rate my service positively so I am paid for the time I spend answering questions. If you are on a mobile device, you may need to scroll to the right. There is no charge for follow-up questions. Thank you.

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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