Consumer Protection Law
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There are many accusations about cell companies and those alleged officers and there are state attorney general investigations into the unfair and deceptive practices and false advertising. However, under the laws, the Statute of Frauds, does state that any binding contracts of this nature would be required to be in writing. So, if they made a verbal promise, that promise once accepted by the customer is subject to the terms and conditions st forth by the company in the contract. This is what needs to be examined by the attorney general, since the advertisement is being claimed to be unfair and deceptive and false advertisement.
If the attorney general determines it to be unfair/deceptive and false advertising claim, you would then have a legal action against the company for damages and up to triple damages for the unfair practices plus attorney's fees.