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Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Consumer Protection Law
Satisfied Customers: 19140
Experience:  B.A.; M.B.A.; J.D.
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I returned 2 Motorola "The Boom" headsets that were

Customer Question

I returned 2 Motorola "The Boom" headsets that were defective. Fireball was the company that sent used instead of new headsets to me. They immediately replaced the used and defective ones with new ones. The problem is they are saying I only returned 1 that is not true I returned 2 both defective, I need help.
Submitted: 1 year ago.
Category: Consumer Protection Law
Expert:  Phillips Esq. replied 1 year ago.

Could you clarify?

Are they charging you for the alleged on unreturned one?

Have you spoken with a supervisor?