Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
Thank you for your question. Please permit me to assist you with your concerns.
That very much depends on how your documentation is drafted. If the contract calls this an 'SE' rather than an 'S', you can claim that the contract is void because it is incorrect. Likewise, if you have terms in writing that you related to the dealer and those options were not included, you can also claim that this is a 'bait and switch' situation and that if they do not take this back to make it right, you will contact the state Attorney General's office, speak with their consumer protection division, and file a grievance. Now please keep in mind that time is critical; you cannot sit on this as you must contact the dealer RIGHT AWAY, as in tomorrow, and likewise be prepared to contact the AG's office right away as well. If you just purchased it, such as today, yesterday, or friday, you are probably fine, but the longer you wait the less likely you are able to argue that this is void because you did not otherwise attempt to resolve this in a timely manner.