Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
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If they improperly towed your car and they failed to provide you notice and then wanted more money than they initially told you when you went in to recover your vehicle, this is an unfair and deceptive business practice. Your first step is to report them to the state attorney general consumer protection unit and many times they can negotiate a resolution.If they cannot negotiate a resolution, you need to pay the tow company what they want and get your vehicle back first. When you sign the release do not agree to hold them not liable and they cannot legally force you to sign waiving your rights to get your car as long as you pay them the money they are seeking. If they refuse to release the car without you signing, you sign your name and put (under duress of refusal to release car) next to or under your signature.Once you get your car back you can sue BOTH the tow company and also the apartment complex for improperly towing your car and not providing proper notice and also for the unfair and deceptive practices. You can seek up to three times the costs you paid as punitive damages for the unfair and deceptive business practices when you go to court.
IF they have done what you say, then you have a good chance of success in suing and winning here.