Consumer Protection Law

Consumer Protection Law Questions? Ask a Lawyer Now.

Ask a Lawyer,
Get an Answer ASAP!

Consumer Protection Law

I almost changed cell phone carriers. It became a very

Customer Question
I almost changed cell phone...
I almost changed cell phone carriers. It became a very confusing experience. I had not given my "final" yes when an employee at Best Buy (did not know who it was, could not see name tag as lighting was low, and it got very busy) handed me a phone. There was a contract, however, I was told by Charles @ Sprint (the first person I talked to regarding this fiasco)....assured me numerous times that I "...would NOT be held liable".
I do not remember stating I needed a phone as the one I have is very new and working fine. Another look at the phone I was handed....and it looked exactly like mine...so I assumed I must have allowed the person I was working with take control of it for some reason. I did not find my phone in the bottom of my purse until the next day...and by that time, the store was closed. So I went it as a Good Samaritan but that quickly changed to I owe them money for a phone I never asked for nor wanted.
I would call the manner in which these events occurred...the bum's rush. I have never broken any law and I certainly would not consider fraud. From my perspective, I had an employee who did not want to take no for an answer.
I was presented a document requiring my signature....my very brief moment to review it registered as a cancellation in my mind. You already know....not the case.
I have the phone number for the Fraud Department that is available tomorrow beginning at 9:00 am Central Time.
Submitted: 2 years ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 4 hours by:
8/8/2015
Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 2 years ago
Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Consumer Protection Law
Satisfied Customers: 20,247
Experience: B.A.; M.B.A.; J.D.
Verified
Hello: This is PhillipsEsq. I am a licensed Attorney and I will be assisting you today.
What is your specific question?
Ask Your Own Consumer Protection Law Question
Customer reply replied 2 years ago
I have been asked to contact Sprint Fraud Department tomorrow. Nothing like this has ever happened to me. I think the new phone I never asked for is an issue. I was asked to sign a doc with no time provided to read...push push, rush, rush. Verizon and Sprint participated in reinstalling all my personal stuff on my phone that I did not request be transferred to Sprint.
Customer reply replied 2 years ago
I was not given copies of any docs to review nor copies for my files.
Customer reply replied 2 years ago
I
Customer reply replied 2 years ago
I was hurried through the process and not provided time to read or even briefly scan documents. I was unable to get the associate ' name.
Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 2 years ago
Thank you for all the information. However, I still do not know what your specific question is.
What is your specific question?
What do you need assistance with?
Ask Your Own Consumer Protection Law Question
Ask Infolawyer Your Own Question
Infolawyer
Infolawyer
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 6,944
6,944 Satisfied Customers
Experience: Licensed attorney helping individuals and businesses.

Infolawyer is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,944 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,422 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,607 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

1,587 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,184 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

582 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
I inherited my fathers house when he passed away. He had
I inherited my fathers house when he passed away. He had solar panels that he had leased with 22 years left on the lease. We are paying monthly payment of $166. My electric bill for Dec. was $330, so … read more
LegalGems
LegalGems
Juris Doctorate
10,698 satisfied customers
How do I prosecute a USA federal agency, IE: HUD for fraud
Second opinion] How do I prosecute a USA federal agency, IE: HUD for fraud and misrepresentation.?… read more
Expert James
Expert James
Doctoral Degree
11,699 satisfied customers
In Nebraska, does a dealer have to tell you if a car was a
In Nebraska, does a dealer have to tell you if a car was a rental before they sell it to you? If they didn't tell you this, is there anything you can do after the sell? … read more
Phillips Esq.
Phillips Esq.
Attorney-at-Law
20,247 satisfied customers
How much is the total amount of cash in USD I can receive as
How much is the total amount of cash in USD I can receive as gifts in 2018 from different people within US?… read more
LegalGems
LegalGems
Juris Doctorate
10,698 satisfied customers
I had filed for insurance with Texas wind storm insurance
I had filed for insurance with Texas wind storm insurance association due to the damage on my house from Hurricane Harvey and I got an accepted letter in the mail accepting the all the damages from adjuster and told me they have mailed out a check to me which will take between 7 to 10 business days … read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,712 satisfied customers
My husband was in an accident on a Friday and CHP would not
My husband was in an accident on a Friday and CHP would not let him call Auto Club for a tow. Truck was totaled and the tow company wanted $330 to store and 609.00 for a less than 10 mile tow! Truck i… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,712 satisfied customers
My dog was ordered muzzled in Millbury MA. I wish to have
I wish to have the order reviewed in the Worcester district court. can you call me? I will pay for these services.(###) ###-####… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,712 satisfied customers
I would like to ask a legal question on a remedy for a bank
I would like to ask a legal question on a remedy for a bank who hasn't "accepted for value, returned for value for settlement and closure" documents. I've also sent a legal letter which requests the b… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I had a sewer back up in my 2 bathrooms, and I need a
I had a sewer back up in my 2 bathrooms, and I need a lawyer... … read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I recently took my automobile to a repair shop because it
I recently took my automobile to a repair shop because it was jerking, so the repair shop charged a diagnostic fee and then proceeded to make repairs. after three weeks I assumed the problem had been … read more
LegalGems
LegalGems
Juris Doctorate
10,698 satisfied customers
I am being sued by a hospital for a past due medical bill. I
I am being sued by a hospital for a past due medical bill. I want to try to settle this out of court, but I don't know how to go about it. … read more
Infolawyer
Infolawyer
Lawyer
6,944 satisfied customers
My wife brought out 2010 Camry SE to Walmart for an oil
My wife brought out 2010 Camry SE to Walmart for an oil change today at about 2:45 pm (Jan 18, 2018). They denied her service saying they could not remove the oil drain plug because it was over tighte… read more
Thelawman2
Thelawman2
Doctoral Degree
1,295 satisfied customers
I purchased both a Bissell and Shark Vacuums. Once they
I purchased both a Bissell and Shark Vacuums. Once they arrived , I decided I wanted to return the Shark. I was issued a return label, but by accident, prior to vacation prep rush, the Bissell was sen… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I have Amex $10k debt. They are suing me in state court. I
I have Amex $10k debt. They are suing me in state court. I responded to the summon. Court proceeding is still in progress. Amex is offering $5K settlement with 6 equal payments. I am planning to borro… read more
Thelawman2
Thelawman2
Doctoral Degree
1,295 satisfied customers
I bought a used car from a relative spouse. I was told the
I bought a used car from a relative spouse. I was told the car had a minor problem which was a broken gear rod. I called the dealership and was quoted a reasonable price to fix it 1,400.00. After havi… read more
Phillips Esq.
Phillips Esq.
Attorney-at-Law
20,247 satisfied customers
My friend and i bought a unit to this place yesterday and
Hi. my friend and i bought a unit to this place yesterday and i've been having doubts about it since we left. I was wondering how we can get out of the contract :( … read more
Barrister
Barrister
Lawyer
Doctoral Degree
1,607 satisfied customers
Can you bring an action for failure to deal in good faith in
Can you bring an action for failure to deal in good faith in Las Vegas Small Claims court … read more
Phillips Esq.
Phillips Esq.
Attorney-at-Law
20,247 satisfied customers
I took a $25K personal loan from circle back lending around
I took a $25K personal loan from circle back lending around 2 years back. Due to business loss, I could not make up the payment. I was charged off by the end of 2016. Subsequently the loan was sold to… read more
LegalGems
LegalGems
Juris Doctorate
10,698 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x