Consumer Protection Law

Consumer Protection Law Questions? Ask a Lawyer Now.

Ask a Lawyer,
Get an Answer ASAP!

Consumer Protection Law

I live in Los Angeles and the Gas Company has been

Customer Question
crucifying me and my family...
I live in Los Angeles and the Gas Company has been crucifying me and my family since 2009. A 4-unit property I owned was foreclosed upon in October 2008. As the previous owner, I was responsible for paying the Hot Water gas bill that provided hot water
for the entire building (all 4 units). At the time of foreclosure, the gas bill was current. I still have corresponding documentation. With the looming foreclosure Sale date, I verbally contacted the Gas Co. and advised of the impending property & Water Heater
Account ownership transfer. I was informed me not to worry about the account because the account would automatically reflect the new owners name. Two months after the foreclosure, I received a bill from the Gas Co. demanding payment for the Hot Water Heater
for a property I no longer legally owned. I contacted them again and reminded them of both the past Notice; plus the fact that County Property Title documents certified that the building / property was no longer listed me as the Owner. The Customer Service
Agent informed me that my name was the only on file; and that the new owner had not contacted them to replace my name from the Hot Water Gas Bill Account. Furthermore, the Account could not be nameless. I stated that I would not volunteer to pay that bill,
under any circumstances. For 8 months afterward the foreclosure date, I continued to receive Gas Company Payment Demand Notices for noted Water Heater. I in turn repeatedly mailed County documents that reflected new ownership dates; plus the current Gas bill
statement at the time of foreclosure, when I was the legal owner. Eight months after the property's foreclosure, and after the Gas Co. posted DISCONNECT Notices all over the building, the Tenants contacted the City of LA Housing Authority and the County Health
Dept. to complain about the impending lack of hot water matter. The new owner/ foreclosing bank contacted the Gas Company and stopped the Hot Water Disconnect action. In addition, new owner did not remedy the outstanding payments for the 8 months of service
(hot water) provided to the building's tenants during the period from the foreclosure date to the Hot Water Disconnect period. The Gas Co. has demanded that I pay the hot water provided during that period - and completely has disregarded the fact that I was
not legal owner or an assignee of the property. In addition, the Gas Co. transferred the outstanding balance to the property in which that I personally resided. In furtherance of that, the Gas Co. disconnected Gas Service where I reside until I pay the Outstanding
balance from the Hot Water Heater that was incurred after the property was foreclosed upon. Since 2009, I have submitted multiple appeals to the Gas Co; the CA Public Utilities Commission; County of LA Consumer Advocacy group for assistance. Still, for years,
we have not had Gas service at home. We have not been able to and can not bathe at home; we do not heat our home because we do not have gas. Let me know what options, if any, that my family and I have to beat back the bullying that we have been subjected to.
It would be helpful to connect with Consumer Attorney(s) in Los Angeles to resolve this nightmare. The Gas Co has forwarded the "bill" to collection agencies and they are not only harassing me; they are also damaging my credit status. Please help. Thank you
Submitted: 2 years ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 2 hours by:
8/2/2015
Consumer Protection Lawyer: Barrister, Lawyer replied 2 years ago
Barrister
Barrister, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 38,714
Experience: Attorney,17 years experience in consumer protection areas
Verified

Hello and welcome! My name is ***** ***** I will try my level best to help with your situation or get you to someone who can.

.

When you initially purchased the building, did the previous owner contact the utility companies and have them scheduled for termination and you then placed them into your name?

.

Did the bank buy the property back at the foreclosure sale or was it a private party?

.

.

thanks

Barrister

Ask Your Own Consumer Protection Law Question
Ask Infolawyer Your Own Question
Infolawyer
Infolawyer
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 6,904
6,904 Satisfied Customers
Experience: Licensed attorney helping individuals and businesses.

Infolawyer is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,904 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,415 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

38,714 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

1,587 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,173 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

578 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
We have a situation with our builder that needs to go to
We have a situation with our builder that needs to go to arbitration. The arbitrator that they have chosen is charging $1,000 administration fee plus $300 per hour. This is a relatively small dispute … read more
socrateaser
socrateaser
1,031 satisfied customers
I want to get out of a used car contract, because 1. they
I want to get out of a used car contract, because 1. they (dealer #2, I'll call them) didn't disclose a defect in the left front part of the car (door doesn't seal to body due to a previous accident, … read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,511 satisfied customers
Not for Phillip esq., lawyer 2, Ray, infolawer,I have
Second opinion] Not for Phillip esq., lawyer 2, Ray, infolawer,I have received subpoenas regarding judgement over 10 years ago. I did not know there was judgement. I never received it before. It was w… read more
Pheobe Clark
Pheobe Clark
Attorney
JD
19 satisfied customers
I was wondering if you could tell me if there is such a
Hi, I was wondering if you could tell me if there is such a thing as not being able to cancel a contract ever? My fiancé signed a membership with a westgate resort, it wasn't a purchase of property or… read more
Infolawyer
Infolawyer
Lawyer
6,904 satisfied customers
I live in Florida and I took out a short term loan in the
I live in Florida and I took out a short term loan in the amount of $800 with a tribal lender (Inbox Loans). I was in a desperate medical situation and needed money fast. No realizing (my mistake of c… read more
socrateaser
socrateaser
1,031 satisfied customers
I have a friend who was wrongly terminated by a major
I have a friend who was wrongly terminated by a major airline. What agencies can he complain to? He may not be able to beat, "city hall," as the saying goes, but he can at least report them and bring … read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I bought a car at the dealership and now I realize that I
I bought a car at the dealership and now I realize that I did not receive any money for the car I traded in. They told me that I was going to get $4,000 for my other car. But when I look at my loan th… read more
LegalGems
LegalGems
Juris Doctorate
10,196 satisfied customers
Am I able to opt out of the purchase of a motorcycle if I
Am I able to opt out of the purchase of a motorcycle if I don't like the test ride and I have a form stating they would offer me a test ride for the purchasing of said motorcycle? … read more
Olivia Kent
Olivia Kent
Managing Partner
Doctoral Degree
1,451 satisfied customers
I had aBallys heath club because of school and baby i
I had aBallys heath club because of school and baby i stopped going for years. It is now lifetime fitness. i cant find my contract … read more
Infolawyer
Infolawyer
Lawyer
6,904 satisfied customers
Got 80% water in gas in my car. Has been fixed twice now, I
Got 80% water in gas in my car. Has been fixed twice now, I am 66 years of age, live alone, and I am afraid to keep the car now, for fear it will leave me stranded on the road. BP is the gas company, … read more
Olivia Kent
Olivia Kent
Managing Partner
Doctoral Degree
1,451 satisfied customers
Just had my water heater fail. It has a twelve year warranty
Just had my water heater fail. It has a twelve year warranty and Sear warranty department says that can't replace it unless I provide the receipt. I don't have that and they said their records only go… read more
Barrister
Barrister
Lawyer
38,714 satisfied customers
How do I file a complaint about, being overcharged for my
Hi. How do I file a complaint about, being overcharged for my car repair? I think an Auto Repair shop owner overcharged deliberately! I was taken in by surprise. Jin Lee … read more
Infolawyer
Infolawyer
Lawyer
6,904 satisfied customers
I want to sue Duane Reade - Inwood Manhattan location in NYC
I want to sue Duane Reade - Inwood Manhattan location in NYC small claims court. What address do I use in the NYC small claims court form?. I did look up the https://www.dos.ny.gov/corps/bus_entity_se… read more
Thomas Swartz
Thomas Swartz
Attorney
Juris Doctor
2,838 satisfied customers
Sold my car. Contact dealership to get refund on my unused
Sold my car. Contact dealership to get refund on my unused warranty for that sold car. Told that it will take 6 weeks to get that money back. In the meantime, I get a check from that dealership/bank. … read more
Legal Expert Justin
Legal Expert Justin
Law Degree
200 satisfied customers
WiseOwl58 I meant no disrespect to you and please do accept
Hi WiseOwl58 I meant no disrespect to you and please do accept my humble apology. I would prefer to ask more and to learn more from you.… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,511 satisfied customers
Bought a home less than six months ago only to discover the
Bought a home less than six months ago only to discover the listing agent nor the owners disclosed major problems regarding plumbing and electrical issues. … read more
TaxAttorneytoHelp
TaxAttorneytoHelp
Owner
Doctoral Degree
2,542 satisfied customers
I believe I am being scammed for payment on a supposed
I believe I am being scammed for payment on a supposed support frm you guysv that dates to JUL2015, Can … read more
Infolawyer
Infolawyer
Lawyer
6,904 satisfied customers
I have a question about my taxes. Several years agoI had
I have a question about my taxes. Several years agoI had $40,000 of pre-taxed money that I invested that was stolen by people in the company I was investing it with. The thieves were charged and sent … read more
Alex Esquire
Alex Esquire
Managing Attorney
Doctoral Degree
153 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x