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Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 6867
Experience:  Licensed attorney helping individuals and businesses.
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I have Comcast threating to put a failura to pay my account

Customer Question

I have Comcast threating to put a failura to pay my account in my credit report. I do not owe them any money in fact Comcast owes me about $500.00 I have already paid them.
My email is***@******.*** and my name is***** have been referred to your group by Mary at AARP Headquarters. Thank You Malcolm
Submitted: 2 years ago.
Category: Consumer Protection Law
Expert:  Lucy, Esq. replied 2 years ago.

My name is ***** ***** I'd be happy to answer your questions today. I'm sorry to hear about your situation.
When you had Comcast installed, did you sign a contract? If so, what was the duration of that contract?
When you say that you've already paid them, do you mean that you gave them the $500 they're asking for? Or that you've paid the amount you should owe?