How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Maverick Your Own Question
Maverick, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 6392
Experience:  20 years of proefessional experience
Type Your Consumer Protection Law Question Here...
Maverick is online now
A new question is answered every 9 seconds

I have a car being worked on, the mechanic is avoiding me.

Customer Question

i have a car being worked on, the mechanic is avoiding me. i paid him in advanced for the part and to have it installed, this has been over a month ago. He knew I needed it back asap. what can I do to get either money and car back or at least the car back
Submitted: 2 years ago.
Category: Consumer Protection Law
Expert:  Maverick replied 2 years ago.
Welcome! My name is Maverick. I very much enjoy what I do and I hope that you will benefit from this information.
Did you pay by credit card?
Do you know if he has started any work on it?
Did he ever promise a time when he would have it done?
Customer: replied 2 years ago.
paid with cash
i have no idea if he started working on it or not
yes, after i tol him i needed it back asap
Expert:  Maverick replied 2 years ago.
If I were you I would go there and see if he has not started work on the car, then I would have the car towed to another mechanic and ask for a full refund.
If that is not an option, then you can send or deliver what is known as an anticipatory repudiation letter. In that letter you would do these things:
1. let him know that he appears to have repudiated the contract to repair by taking your money and not having completed the work within a reasonable time thereafter;
2. that if he does not sign something in writing indicating that he intends to repair the vehicle by XYZ mutually agreed upon date, then you will consider the totality of his actions to constitute a breach and pursue whatever legal remedies are then available to you.
So, as they say, "either sit on the pot or get up"....
You can read more about this at the link above. So you need that letter and proof of delivering that letter and refusal to comply ...If you go to hand deliver, then take a witness. If you mail it then send it certified mail.
I would take it by hand delivery and ask him to sign off on a date when he will have the car ready by.
Please remember to assign a feedback rating so JA will compensate me for my time. You are free to ask follow-up questions thereafter at no charge. Please allow up to 24 hours for a follow-up response if I am signed off.
If, for some reason, you are not satisfied with the answer, I would appreciate knowing why so that I can try to clear up any misunderstanding that may have taken place and still earn a positive rating from you. If you would rather obtain a refund of your deposit, just let me know and I will inform JA on your behalf. Finally, you may request me in the future by beginning the question with "THIS IS FOR MAVERICK".
Thank you for using Just Answer.
Customer: replied 2 years ago.
I did just get over there today and now he says I need to go with a different transmission. To me it looks as if he hasn't done anything to it
Expert:  Maverick replied 2 years ago.
Since he has already been disrespectful to you with the time delay and lack of notice on the same, I would take that as a hint to go elsewhere even if it cost another $90 bucks or so to tow. A lack of integrity in one area is usually a good indication of a lack of integrity in others. I am assuming he wants more money now. Just be direct with the mechanic and let him know that since he has caused a substantial delay in time and now changed the price on you, you want to get a second opinion and want a 100% refund of your deposit.

Related Consumer Protection Law Questions