Consumer Protection Law

Consumer protection law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

4 years ago I had a bathtub and bath surround installed by…

Customer Question
4 years ago I had...
4 years ago I had a bathtub and bath surround installed by a company called Bathfitter. This company advertises good customer service and one day installation.
After 4 years of complaining about various problems I had with the bathtub, Bathfitter agreed to re- do the entire project.
Last month, they told me they would put a rush order on my new bathtub and have installed with proper permits. My bath project was started 3 days ago. The company was supposed to set up an appointment for a inspection the next day and have the job completed after the inspection.
The county inspector did not receive a call from Bathfitter but, after I called Bathfitter they called the inspector and a inspector from the county came to my house.
The bathtub job did not pass inspection. I called several times to Bathfitter to have them come and fix the problems so, I could have my bathtub inspected again and then finished. I have not heard from them as of yet.
I have one Bathroom and am not able to bathe or shower.
I'm very frustrated with this company and would like my money back and to sue them for the cost of a lawyer and temporary housing (hotel) for the duration of time I will be out of a bathtub/shower.
I would like to know if I have a good case and how I would proceed from here.
Sincerely, *****
Submitted: 3 years ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 3 minutes by:
6/26/2015
Consumer Protection Lawyer: Loren, Lawyer replied 3 years ago
Loren
Loren, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 39,277
Experience: 30 years experience in general legal matters.
Verified
Thank you for using JustAnswer. I am Loren, a licensed attorney, and I will do whatever I can to answer your question.
Before I answer a bit more detail would be helpful please.
Do you have a warranty from the company? If so, what damages are allowed under the warranty?
Is there a requirement of arbitration for disputes?
Thank you.
Loren
Ask Your Own Consumer Protection Law Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a consumer protection lawyerLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Infolawyer Your Own Question
Infolawyer
Infolawyer
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 7,142
7,142 Satisfied Customers
Experience: Licensed attorney helping individuals and businesses.

Infolawyer is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

7,142 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,436 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,679 satisfied customers

Attorney,17 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,227 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

604 satisfied customers

Licensed Texas General Practice Attorney

RobertJDFL

RobertJDFL

Lawyer

517 satisfied customers

Experienced in multiple areas of the law.

< Previous | Next >

Related Consumer Protection Law Questions
A few months ago, I had a bathroom remodeled and the job was
A few months ago, I had a bathroom remodeled and the job was terribly botched. Cracked and uneven tile and grout lines, bathtub was roughed in incorrectly-on an angle-A mess Contractor feels he has do… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
On June 20, 2017, we signed a contract with Sears Home
On June 20, 2017, we signed a contract with Sears Home Improvement for a master bath remodel. We heard nothing from the company until September 11, 2017. On September 13, 2017, they came to our home a… read more
LegalGems
LegalGems
Juris Doctorate
12,788 satisfied customers
What is my recourse or best way to resolve these issues given
What is my recourse or best way to resolve these issues given the following: A plumbing contractor I hired to replace 3 bathtubs botched the work for 1 of the bathtubs they were contracted to do. I ha… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
Im being obligated to pay for a custom ordered product by
I'm being obligated to pay for a custom ordered product by home depot interior, i terminated the project because of their false promises. In two occassions , the bathroom project in my house were post… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
Back on the 28th of January I signed a contract with rebath
Back on the 28th of January I signed a contract with rebath for the installation of a bathtub. I was told when signing the contract that it would take 8 to 12 weeks for the installation to be complete… read more
Phillips Esq.
Phillips Esq.
Attorney
JD
20,492 satisfied customers
I signed contracts with Sears Home Improvement, Albany, NY
I signed contracts with Sears Home Improvement, Albany, NY on August 13, 2012 for a complete redo of two bathrooms and one kitchen. I have a small 1100 sq. ft. home, so the rooms are not large. I paid… read more
Ely
Ely
Counselor at Law
Juris Doctor
3,436 satisfied customers
i am getting ready to sell my home. I had an electrician come
i am getting ready to sell my home. I had an electrician come in to do some work and he did an inspection of my electrical. We had a new 200 amp circut breaker, transfer switch and 13k generator put i… read more
Barrister
Barrister
Lawyer
Doctoral Degree
1,679 satisfied customers
I asked you before but couldnt get the response, i live in
I asked you before but couldnt get the response, i live in montgomery county PA, have a bathroom that has a lot of mold and the wall behind the shower is rotting away, landlord told us it would be fix… read more
Law Pro
Law Pro
Doctoral Degree
19,000 satisfied customers
I too bought a shower in september for an october install.
I too bought a shower in september for an october install. 4 crews have been here but no shower. Difficult to communicate with Aqua Care. Mr Pagano has ignored all requests to talk and has not answere… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
We have a dispute with a company who rebuilt our bathroom.
We have a dispute with a company who rebuilt our bathroom. (we are in Sweden, but i dont think we need a response from someone with specific knowledge of the Swedish legal system) The centre of the di… read more
Andrea, Esq.
Andrea, Esq.
Attorney
Post-Doctoral Degree
10,512 satisfied customers
we purchased a handicap shower from premier care in bathing
we purchased a handicap shower from premier care in bathing the wrk was poorly performed . They admitted it was installed incorrectly and a lot of damage was done to our bathroom. we have not had any … read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
7,142 satisfied customers
Good morning, I would like these questions answered by a NC
Good morning, I would like these questions answered by a NC Licensed attorney. I need to take a company hired to put a new roof on my house, to court. My house sustained extensive water damage from a … read more
Law Pro
Law Pro
Doctoral Degree
19,000 satisfied customers
I have questions about the Berrien Michigan Small Claims Court.
I have questions about the Berrien Michigan Small Claims Court. I was a co-defendant in a case whereby the magistrate ruled in favor of the plaintiff and awarded the full amount of the claim, $2,983.1… read more
Law Pro
Law Pro
Doctoral Degree
19,000 satisfied customers
Hi there, for the last four years I have rented an apartment
Hi there, for the last four years I have rented an apartment in a 4-plex building located in the city of Los Angeles Ca. Several months after I moved into the unit a water mark developed in the bathro… read more
Loren
Loren
Lawyer
39,277 satisfied customers
Contacted Jericho Home Improvement (JHI) early 2011 about remodeling
Contacted Jericho Home Improvement (JHI) early 2011 about remodeling two bathrooms. The salesman. Ryan, also indicated he was a designer who would guide us through the process to make sure the job ali… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
Just bought a house in Washington, DC. The place was inspected
Just bought a house in Washington, DC. The place was inspected by a home inspector, and given a clean bill of health. Within a week of moving in (two weeks of closing), we noticed water damage on the … read more
Legalease
Legalease
Attorney At Law
Doctor of Law w/ highest honors
15,719 satisfied customers
I made two contract with contractor for bathroom remodeling.
I made two contract with contractor for bathroom remodeling. Cancellation period is over, but since their job is not done properly, I want to fire them. One bathroom is not started yet, but the other … read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
7,142 satisfied customers
I hire a company to rmove violation from my basement.I pay
I hire a company to rmove violation from my basement.I pay in full and did not remove the violation… read more
Expert
Expert

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x