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Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 6824
Experience:  Licensed attorney helping individuals and businesses.
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Insurance Claim

Customer Question

My homeowners insurance company and I are trying to negotiate a settlement on loss caused by ice dams/water from this winter. We have been unable to agree on a specific set of items for which I have contractor quotes higher than their estimates. They now say that I should collect all receipts and when everything is done (there are many items to be fixed) we can compare the total spent versus the total paid out and if higher then they can see if they can pay additional monies. The insurance contract is silent on how costs are estimated/paid out. Is this normal procedure? What if some items I choose not to fix? What if some items I fix do I value the labor?

To clarify, they are saying save and compare receipts to the total claim not just the items mentioned above.

Submitted: 2 years ago.
Category: Consumer Protection Law