How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask LegalGems Your Own Question
LegalGems, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 10323
Experience:  Research Attorney; Private Practice; Attorney Mentor; Mediator
Type Your Consumer Protection Law Question Here...
LegalGems is online now
A new question is answered every 9 seconds

I get all different answers on my question: My brand new 2010

This answer was rated:

I get all different answers on my question: My brand new 2010 Nissan Sentra has been rusting since day 1(other Nissan Sentras are also rusting in the exact same place). The dealer has tried 3 times to fix the problem and the rust eventually comes back in the exact same place. They did not charge me any of the 3 times but now once again it is rusting in the exact same place as it was when I initially purchased it BUT since it now has 74,000 miles they are refusing to fix it for free. I don't understand why the miles driven should be an issue since this is an ongoing problem that has never been satisfactorily resolved. Thank you in advance for any help you may give.

LegalGems :

Hi! LegalGems here. My goal: To Do My Best To Assist You. Please remember, I can only provide general information,as this is a public forum. I am sorry to hear of this situation- I'm sure it is frustrating. The NY Lemon Law only applies to vehicles that have a defect that requires 4 repair attempts during the first two years of ownership or the first 18,000 miles. Please see #10 of the attached fact sheet regarding this. Additionally, in order for the Lemon Law to cover the vehicle, the defect must substantially impair the value of the car. Please see #9 of the attached pamphlet. Generally they are referring to serious problems that affect the safety of the car. So relief under the Lemon Law would not be appropriate. However, the fact that they have repaired it and the problem keeps recurring gives rise to other causes of action. For example, if the work was done pursuant to a warranty (which I assume is the case since the car was new), then you can have a breach of warranty lawsuit, as they failed to rectify the problem. Another possibility is negligence, if they negligently repaired it; however, that does not sound as if it is the case since other cars are having the same exact issue. Yet another cause of action is breach of implied warranty of merchantability, for when one purchases a car they assume it is not going to rust 4 times in 3 years. An implied warranty is a warranty that the product will function as a reasonable consumer would expect it to. Since the car has 74,000 miles on it, most judges won't void the entire contract; rather they will use one of two methods in calculating damages: either determine the cost of repair, and estimate how many times the repair will be necessary over the life of the vehicle (anticipated life), and award that sum as damages. The alternative would be to find the fair market value of a similar car that does not have this issue, and the FMV of one that does have the issue, and award the difference in value as damages. Since this is a problem with many of these vehicles, you may want to check out the following website, as they keep an updated list on class actions - if there are no pending class actions, you may want to consider starting one.


Great, different and interesting answer. At least you gave me options that no-one else did. Well worth the money.

LegalGems and 5 other Consumer Protection Law Specialists are ready to help you
I wanted to be sure and thank you for using JA/Pearl.

I hope you found the information I provided useful, and that you are able to determine the underlying cause of the rust.
If you would like to request me for your future legal inquires, please put TO LEGAL GEMS in front of the question, and I will do my best!

Please be sure and complete the customer satisfaction survey the site will be sending you so that I can continue to provide affordable information to our customers. Thank you!
Customer: replied 4 years ago.

I gave you all above average ratings last week when I read your response. Thanks again.

Thank you kindly - as that affects our customer satisfaction score!

Glad to have helped, and glad you were pleased with my services!
Thanks, Legalgems