Consumer Protection Law

Consumer Protection Law Questions? Ask a Lawyer Now.

Ask a Lawyer,
Get an Answer ASAP!

Consumer Protection Law
This answer was rated:

Leased a 2013 Toyoto Corolla in Los Angeles California on 5/15/2013.

I drove the car back...
Leased a 2013 Toyoto Corolla in Los Angeles California on 5/15/2013. I drove the car back to Raleigh NC where I live. I can not register the vehicle because I need a copy of the title. The Dealership did not handle the paperwork correctly. No Manufacturer Certificate of Origin, and title corrections. I called today and there seems to be little progress. My insurance company wants to know why the vehicle is not registered with NC. I'm told the dealer has 20 days to provide Proof of Ownership. I no longer want to deal with Toyota Financial and would like to return the car "Voluntary Surrender" without it affecting my credit. Since it is illegal to sell a vehicle without a proper MCO.
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 11 minutes by:
8/15/2013
Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Consumer Protection Law
Satisfied Customers: 20,227
Experience: B.A.; M.B.A.; J.D.
Verified
Thank you for giving me the opportunity to assist you. Kindly use CONTINUE or REPLY button to ask for clarification or follow-up questions.

I have carefully reviewed your post. However, I did not see a specific question.

What is your question?
Ask Your Own Consumer Protection Law Question
Customer reply replied 4 years ago

I want to return the car because I cannot register it. I do not want it to affect my credit rating.( Is it illegal for the Toyota Dealership to lease a car to me without a proper title and MCO?) I want to avoid DMV penalties and or fees if I am stopped. I do not have tags or a registration card.

Thank you for the information. I was offline when you responded to my information. Thank you very much for your patience.

Your Question: I want to return the car because I cannot register it. I do not want it to affect my credit rating.( Is it illegal for the Toyota Dealership to lease a car to me without a proper title and MCO?) I want to avoid DMV penalties and or fees if I am stopped. I do not have tags or a registration card.


Response: Yes, it is illegal. See California Vehicle Code Section 4150(d). You can call the dealership now and let the dealership know that you would be returning the vehicle because you can no longer wait for the Title and MCO, because of the hardship of not having the required documents to register the Vehicle in North Carolina has caused you and you do not need additional problems with North Carolina Department of Transportation. If the dealership refuses to take the car back, you may consider retaining the services of a California consumer Attorney to assist you with the case. Most consumer Attorneys would take the case on contingent fee basis. This means the consumer Attorney that you find may not charge upfront fees and may d only charge fee if she/he wins the case for you. Even then Courts do award Attorney fees to prevailing consumers so you may not have to pay out of pocket.

You can use the following sites to find local consumer Attorneys:

naca.net

justia.com

lawyers.com


You may also consider filing complaint with the Attorney General’s Office.

Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Consumer Protection Law
Satisfied Customers: 20,227
Experience: B.A.; M.B.A.; J.D.
Verified
Phillips Esq. and 87 other Consumer Protection Law Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago

Thank you.


I spoke to another lawyer and he said;


__________________________________


I get it more clearly now.

What we can do is sue them, directly, then hope they do the right thing quickly, which is unwind the deal.

This will still take 60 days minimum.

Also, you have to pay the cost of filing the lawsuit. They will have to pay my fees.

If you wish to do this, let me know.

__________________________

August 21st, I called the Toyota dealer


I asked why it took so long I was told the "One Trip Permit" was missing from my paperwork.

The paperwork is being sent to NC DMV today. Once the paperwork is signed and sent back by NC DMV to Toyota Lease Trust (Toyota Financial) I can register the vehicle. (She does not know how long this will take.)

They will take the car back but it will be a "voluntary surrender" and they said it will affect my credit rating.

I'm not sure what to do.

I know I will never deal with Toyota again.

Regards;

Alex.

You need to send a demand letter to the dealership to take the car back, BUT NOT AS Voluntary Surrender BECAUSE the reason the car is being returned is because the dealership has not given you the proper documents in a timely manner in order to register the car despite your repeated requests and dealership's promise to send the documents to you. If the dealership accepts the car, but reports it to the credit reporting agencies as Voluntary Surrender, you can dispute the information on your credit file and then file a lawsuit against the dealership for unfair and deceptive act and practice if the derogatory information is not removed from your credit file.

Ask Your Own Consumer Protection Law Question
Ask Phillips Esq. Your Own Question
Phillips Esq.
Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Consumer Protection Law
Satisfied Customers: 20,227
20,227 Satisfied Customers
Experience: B.A.; M.B.A.; J.D.

Phillips Esq. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,930 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,422 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,607 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

1,587 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,184 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

582 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
My 17 year old son bought a used car (2003 BMW) for $1500 in
My 17 year old son bought a used car (2003 BMW) for $1500 in cash without my permission (I'm his father) in California. He earned the money through his job at Taco Bell. The car arrived DOA (engine ov… read more
Phillips Esq.
Phillips Esq.
Attorney-at-Law
20,227 satisfied customers
I sent a sewing maching in to a Viking dealers through Joan
I sent a sewing maching in to a Viking dealers through Joan fabrics which is protocall. The order was wrote up to fix the bobbin winder which had nothing to white the machines function. I sewed on the… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
My brother took out a loan but does not know where the money
My brother took out a loan but does not know where the money went … read more
Zoey, JD
Zoey, JD
Doctoral Degree
181 satisfied customers
It concerns a horse I had boarded I NC. For 300.00 per month
It concerns a horse I had boarded I NC. For 300.00 per month and any vet care or training. I was paid ahead and lost my job I called and told the women no more training just field board and feet trim … read more
Dwayne B.
Dwayne B.
Juris Doctor
28,688 satisfied customers
When buying truck on 12-5-17 "as-is" I was told all concerns
Second opinion] When buying truck on 12-5-17 "as-is" I was told all concerns I had had been addressed and only needed sensor that they had scheduled for me the next week on Dec14th, next day Dec15th w… read more
Phillips Esq.
Phillips Esq.
Attorney-at-Law
20,227 satisfied customers
Be patient. I type slowly. I have just been contacted by
First, please be patient. I type slowly. I have just been contacted by American Settlement Services and set an appt for next week. Sounds like I need to call Blue Green first to see if they will let u… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
28,127 satisfied customers
I was having some work done on my car .I already paid the
I was having some work done on my car .I already paid the full amount when I picked it up the first time. I took it back to have them fix the issues. I received a call not from the owner but a employe… read more
LegalGems
LegalGems
Juris Doctorate
10,665 satisfied customers
Great. You are just who I need to talk too! I am just
ok....great. You are just who I need to talk too! I am just getting into real estate.....do I set up an real estate IRA roth first or the LLC? Also does can I have the same name as the LLC?… read more
Barrister
Barrister
Lawyer
Doctoral Degree
1,607 satisfied customers
I have a loan on a car, however, a relative pays the car
I have a loan on a car, however, a relative pays the car note. I agreed to help, as her credit was not good. She now wants to take over the note, so the title can be in her name. What's the best way t… read more
Barrister
Barrister
Lawyer
Doctoral Degree
1,607 satisfied customers
Who can I contact concerning predatory so called legal firms
Who can I contact concerning predatory so called legal firms who state they can Save Your Home!!!! The company name is ***** ***** so California … read more
Phillips Esq.
Phillips Esq.
Attorney-at-Law
20,227 satisfied customers
I tole the contractor and the Tile license worker 3 weeks
I tole the contractor and the Tile license worker 3 weeks ago that instead of regular grout to use for the stone tiles that tile guy install where they never said I have to pay addon of $1000. in almo… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,698 satisfied customers
How much I have to pay for services? How does it works? If I
Before that I would like to know if the charges are per hour etc… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
Sobieski heating and cooling charged me for parts that were
sobieski heating and cooling charged me for parts that were covered my a service agreement i had with the company and they appear to be stonewalling me whenever i call . what is my best option? … read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,698 satisfied customers
On October 2017 i decided to add solar panels to my home. I
On October 2017 i decided to add solar panels to my home. I worked with this company that was getting me a loan for 20 years and instead the owner called me and stated that the loan was approved and w… read more
Phillips Esq.
Phillips Esq.
Attorney-at-Law
20,227 satisfied customers
My son bought a used Toyota p/u truck from the dealership
My son bought a used Toyota p/u truck from the dealership where he worked. After about 1 or 2 months, while driving slowly down his own street, the front axle broke causing him to veer into 2 parked c… read more
LegalGems
LegalGems
Juris Doctorate
10,665 satisfied customers
Vector One has reported a claim from Nationwide through
Vector One has reported a claim from Nationwide through Shurwest that is not right. we worked on a customer for 3-4 months and they signed up for . … read more
TJ, Esq.
TJ, Esq.
Juris Doctor (JD)
11,255 satisfied customers
Few years ago I sign up for a cosmetic procedure (hair
few years ago I sign up for a cosmetic procedure (hair restoration) I cancelled the appointment and signed a contract that I didn't realize had a refund policy of 25% 50% and 100% depending on when I … read more
Olivia Kent
Olivia Kent
Managing Partner
Doctoral Degree
1,946 satisfied customers
I'm in the Rahway hospital paralyzed fr. I'm in Rahay
I'm in Rahay hospital nj. Paralyzed in severeh pain from the waist down they did tests and said that I need a operations and will do them a day went by they came to me and said they will need to send me to a more special place for the operations all this and following all nurses medication than the nurse found a opened wound on me and needs to get the doctor too look at it this is Tuesday now all of a sudden too woman walk in m hospital room and said I was discharged on Friday not geting any results for any of my ailments help please help. Daniel … read more
N Cal Atty
N Cal Atty
Doctoral Degree
59 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x