Consumer Protection Law

Consumer Protection Law Questions? Ask a Lawyer Now.

Ask a Lawyer,
Get an Answer ASAP!

Consumer Protection Law
This answer was rated:

I had a security system in my home which I had to short sale,

the company is saying I...
I had a security system in my home which I had to short sale, the company is saying I am still liable to make the monthly payments on the system even though I don't live there anymore. Unfortunately the new owners have not agreed to take over the system even though its in their home. It was a 3 yr. verbal agreement over the phone, which they claim was recorded. I told them I had to cancel the service because I was selling the home and they said they would reinstall it anywhere I wanted for free. I live in one bedroom apt complex and it would not be needed here. Am I still liable for this charge? I was paying $17 a month for the service, and there is nothing in writing.
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 1 minute by:
7/15/2013
Tina
Tina, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 33,167
Experience: 17 years legal experience including consumer protection law.
Verified

Hello and welcome.

I am sorry to hear of your difficult situation.

My name is XXXXX XXXXX my goal is to provide you with excellent service today. I am working on your answer now and will post it here shortly. Thank you for your patience while I prepare your answer.

Ask Your Own Consumer Protection Law Question
Hello again, Judy.

This appears to involve an unenforceable contract with the service provider since there is nothing in writing. Under AZ law, a contract which cannot be performed in less than one year must typically be in writing in order to be enforceable.

Therefore, the statute of frauds would typically prevent the provider from successfully pursuing legal action against you. Here is a link which sets out the language of the SOF:

http://www.azleg.state.az.us/ars/44/00101.htm

I would inform the company in writing by certified mail that you have terminated the contract and you are not liable on any balance they claim is owed since there is no written agreement, which violates the SOF.

Hopefully they will stop contacting you with regard to this debt after receiving this communication.

I hope this helps clarify the situation for you. Please remember to rate my service once you have all the information you need so I will be compensated for my time from the deposit you posted with this website. If you have any other questions, please ask me – I’ll be happy to respond. Thank you!

Tina

Tina
Tina, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 33,167
Experience: 17 years legal experience including consumer protection law.
Verified
Tina and 87 other Consumer Protection Law Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago

Thank you so much, this is what I needed to know. I will get on this asap.


 


Thank you again,


Judy

You are very welcome, Judy, and thank you very much for your positive rating of my service. It has been my pleasure to assist you and I hope you will ask for me should a future legal need arise.

If you receive a Customer Satisfaction Survey from JustAnswer, please consider scoring me a 9 or 10. It benefits my ability to assist you and other customers, and would be tremendously appreciated.

Thanks again and all the best to you.

Tina

Note: Please feel free to request me if you have future legal questions by typing your new question in the question box on my profile page. Here is a link to that page, which you can bookmark or add to your favorites: http://www.justanswer.com/law/expert-tina/. I look forward to hearing from you again should the need arise.

Ask Your Own Consumer Protection Law Question
Customer reply replied 4 years ago

I took your advice and informed the company in writing by certified mail that I have terminated the contract and I am not liable on any balance they claim is owed since there is no written agreement, which violates the SOF., and they are still sending me bills and harrassing me by phone calls threating to ruin my credit. Is there any other steps I can take?

Yes, you can file a complaint with the BBB and state consumer protection agency. You can also send them a written demand to stop harassing you or you may take legal action against them. Under the Fair Debt Collection Practices Act, they cannot legally harass you about the debt and must stop contacting you if you request that in writing by certified mail. If they continue to harass you, it would be best to retain a local consumer protection attorney to communicate with them or take legal action against them.
Ask Your Own Consumer Protection Law Question
Ask Tina Your Own Question
Tina
Tina
Tina, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 33,167
33,167 Satisfied Customers
Experience: 17 years legal experience including consumer protection law.

Tina is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,930 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,422 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,607 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

33,167 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,184 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

582 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
I was told by American Sweepstakes Network that I got 2nd
Hi my name is***** was told by American Sweepstakes Network that I got 2nd place in a sweepstakes event for $750,000 however in order to do that, I needed to pay $7000 for the money orders, and a $160… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
28,183 satisfied customers
I purchased the unlimited vacation club package today during
I purchased the unlimited vacation club package today during my stay at a resort in Mexico. It is essentially a timeshare that I got coerced into buying. I want to cancel it. … read more
LegalKnowledge
LegalKnowledge
Juris Doctor
28,183 satisfied customers
My son got an engine from ******** for $1109, the engine was
hello, my son got an engine from ******** for $1109, the engine was bad and they were surpose to return his money in October but it's now December and nothing, but when I text the number he says it wa… read more
Attyadvisor
Attyadvisor
Doctoral Degree
7,180 satisfied customers
I received a call from who says he is with the Consumer
I received a call from ***** ***** who says he is with the Consumer Protection Agency stating I have won a large amount of money from American Sweepstakes but in order to get it I must pay a lawyer $5… read more
TaxAttorneytoHelp
TaxAttorneytoHelp
Owner
Doctoral Degree
2,542 satisfied customers
In nevada can your car, you are buying get picked up by the
in nevada can your car, you are buying get picked up by the creditor, and the people in nevada holding the car, drive it , in nevada, out of state, put mile on which causes you to lose your warranty w… read more
Attyadvisor
Attyadvisor
Doctoral Degree
7,180 satisfied customers
I am clearing out my file cabinets. Is there any reason to
Hello, I am clearing out my file cabinets. Is there any reason to keep copies of old auto insurance policies or correspondence regarding the auto insurance that I no longer have?Aside from tax records… read more
RobertJDFL
RobertJDFL
Attorney
Juris Doctorate
5 satisfied customers
I, and apparently many many others, are having big problems
I, and apparently many many others, are having big problems with the new AOL Desktop Gold. Is there any legal recourse or class action suit being planned? … read more
Attyadvisor
Attyadvisor
Doctoral Degree
7,180 satisfied customers
I had an account checking with Etrade and they wrongfully
I had an account checking with Etrade and they wrongfully closed my account. they have refused to return the money to me that funded the account my Social Security Disability and I am trying to find a… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,723 satisfied customers
I got a call from Amarican Sweepstakes Network, he said that
I got a call from Amarican Sweepstakes Network, he said that I won $750,000 Federal and Florida taxes payed. He claimed to be from Federal Consumer Protection Agency. … read more
LegalKnowledge
LegalKnowledge
Juris Doctor
28,183 satisfied customers
My wife and I have an account with etrade. We have been
My wife and I have an account with etrade. We have been married 40 years, but hit a rough patch. She is going to move to another state to help her mother and also give us time to work on ourselves. I … read more
Attyadvisor
Attyadvisor
Doctoral Degree
7,180 satisfied customers
I have a problem with my dentist. I had an implant done back
Hello, I have a problem with my dentist. I had an implant done back in 2012, and 9 months ago it broke. So In order to repair it I need my dentist from Jersey to give me information on the type of the… read more
Gerald, Esq
Gerald, Esq
Juris Doctor
3,553 satisfied customers
We have been contacted by people claiming to be from the
We have been contacted by people claiming to be from the Consumer Protection agency regarding an amount of money we have won that has been held and must be released. That we have to pay for a state re… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
28,183 satisfied customers
I had my water heater installed a few years ago. It was oil
I had my water heater installed a few years ago. It was oil and changed to gas. A company that I bought oil from did the work. After that I lived in the house then had tenants. Now I moved back, so th… read more
Legal Expert Justin
Legal Expert Justin
Law Degree
229 satisfied customers
I have received seo services for my small business and the
I have received seo services for my small business and the company provdided me with spammy seo services for the past 6 months. This cost me $1500, wasted my time and ruined my brand. I have had 2 rep… read more
Zoey, JD
Zoey, JD
Doctoral Degree
181 satisfied customers
I'm seeking certain information from Amazon, regarding to
Hi, I'm seeking certain information from Amazon, regarding to how their pricing system work, since the price in customers cart can be changed at any moment without notice, I want to know whether Amazo… read more
Marsha411JD
Marsha411JD
Doctoral Degree
20,230 satisfied customers
We are in a partition law suit to sell the 2 properties
We are in a partition law suit to sell the 2 properties where one person did not want to buy out the other person. So my questions for you : 1) Can the other other party use the consumer protection ag… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,930 satisfied customers
Ipurchased a vehicle at a copart auto inreno I hired auto
Ipurchased a vehicle at a copart auto inreno I hired auto bid master as my agent. IA bought the car based on the advertisement. CAR IDLES AND DRIVE,VERTIFIED when I FRECEIVED THE VEHICLE THE ENGINE WA… read more
Phillips Esq.
Phillips Esq.
Attorney
Juris Doctor
18,393 satisfied customers
Does Consumer Protection Agency Dixon work there? If he
Does Consumer Protection Agency Scott Dixon work there? If he does, would he be doing work for winnings of sweepstakes and contacting the winners… read more
LawGuy
LawGuy
Juris Doctor
123 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x