Consumer Protection Law

Consumer Protection Law Questions? Ask a Lawyer Now.

Ask a Lawyer,
Get an Answer ASAP!

Consumer Protection Law
This answer was rated:

I have an issue with Sallie Mae who sold my student loan to

Texas Guaranteed for a major...
I have an issue with Sallie Mae who sold my student loan to Texas Guaranteed for a major over stated amount claiming forbearances. My loan balance was about $37k, but was sold to TG for $73k due to 66 forbearances. Forbearances are only allowed 2x per year, so that would be 33 years worth, and at the time I was 30 years old....impossible. I explained this to the TG rep who agreed. She later called me back and said they had a similar case with another person and she would tag my account as being in compliance until a resolution was obtained. I had every intention of paying my loans back, I simply wanted a payment structure based on the correct amount. They failed to do so. I didn't receive any letters after that but it was on my credit report. It turns out they just reported to my credit this past December stating a balance of $55,000 now, another credit report shows 44,000, another reports shows it closed, but with a balance. I read many reports of fraud through forbearances by Sallie Mae. This is killing my credit score and has prevented my family from getting loans and has resulted in our paying very high interest for years now. Do I have a case against Sallie Mae? I have the paperwork including the original signed loan agreement. Thank you.
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 16 minutes by:
7/11/2013
Dwayne B.
Dwayne B., Lawyer
Category: Consumer Protection Law
Satisfied Customers: 34,057
Experience: Practicing for over 20 years and handled many cases and trials for consumers.
Verified
Hello and thank you for contacting Just Answer. I am an expert here and I look forward to assisting you today. If at any point any of my answers aren’t clear please don’t hesitate to ask for clarification.

Your question was: "Do I have a case against Sallie Mae?"

Despite what you read online Sallie Mae generally doesn't commit "fraud". However, from what I have seen they are notorious for messing up accounts and not taking care of their business properly.

You could sue them and the new company for the incorrect information being reported on your credit report, as well as for billing you for an incorrect amount.

The causes of action may be a violation of the Fair Credit Reporting Act and the Fair Debt Collection Practices Act, depending on exactly what the paperwork shows, as well as a breach of contract action and a "slander" type action for them reporting derogatory information on your credit history. It may also be possible to include the credit reporting agencies in the lawsuit as well, again depending on exactly how everything happened.

You definitely want to hire an attorney to represent you on this and start sorting through the documents to see exactly what occurred and when. You can find one at www.lawyers.com. Look for an attorney who does civil litigation, civil trial law, or consumer law.
Dwayne B.
Dwayne B., Lawyer
Category: Consumer Protection Law
Satisfied Customers: 34,057
Experience: Practicing for over 20 years and handled many cases and trials for consumers.
Verified
Dwayne B. and 87 other Consumer Protection Law Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago


Thank you.

You're very welcome.

Best wishes to you on this and please don't forget to leave a Positive Rating (of course I’d suggest Excellent!) so I get credit for my work.
Ask Your Own Consumer Protection Law Question
Ask Dwayne B. Your Own Question
Dwayne B.
Dwayne B.
Dwayne B., Lawyer
Category: Consumer Protection Law
Satisfied Customers: 34,057
34,057 Satisfied Customers
Experience: Practicing for over 20 years and handled many cases and trials for consumers.

Dwayne B. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,900 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,415 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,595 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

1,587 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,173 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

578 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
I bought a Four Winns boat not ago with one year manufacture
I bought a Four Winns boat not long ago with one year manufacture warranty left. I have not used the boat more than two times and the engine stopped working. After spending over a thousand dollars in … read more
LegalGems
LegalGems
Juris Doctorate
10,212 satisfied customers
I signed for a new car in Oklahoma but did not take delivery
I signed for a new car in Oklahoma but did not take delivery of the car and did not put down any cash. Am I obligated to still accept the car?… read more
Barrister
Barrister
Lawyer
Doctoral Degree
1,595 satisfied customers
I am interested in knowing if there are any negative reports
I am interested in knowing if there are any negative reports on the Red Bank company: Newman Springs Publishing. They are a book publisher and distributor…they refer to themselves as "publishing partn… read more
LegalGems
LegalGems
Juris Doctorate
10,212 satisfied customers
I ordered free samples of an eye and wrinkle cream on line
I ordered free samples of an eye and wrinkle cream on line and paid for the shipping costs. I received the samples in the mail .5% ounces each. I tried them and was not impressed. The next thing I kno… read more
Legal Eagle
Legal Eagle
Attorney
Doctoral Degree
5,967 satisfied customers
I bought a nissan maxima in 2014, in 2015 the cruise control
hello. i bought a nissan maxima in 2014, in 2015 the cruise control light was coming on randomly, so i had it checked out they said unless it was on at the time they couldn't do anything. This was wal… read more
TJ, Esq.
TJ, Esq.
Juris Doctor (JD)
11,189 satisfied customers
I just had a call from somebody named Ron stating that i
i just had a call from somebody named Ron Adams stating that i have won money from sweepsakes. Is this right … read more
LawGuy
LawGuy
Juris Doctor
123 satisfied customers
We bought second hand caravan from arv dealers Eden for
We bought second hand caravan from arv dealers Eden for $17,500. We were told the van was fully checked out everything was working well, and it did come with warranty. Just got back from our first tri… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,524 satisfied customers
Just got a lien form the sheriif dept from my job by way of
Just got a lien form the sheriif dept from my job by way of TX for a credit card debt that was 10-12 years old that only had a credit limit on it fro $350 now that want $1659 ,10% a week for my pay ,C… read more
Ray
Ray
Lawyer
Doctoral Degree
30,259 satisfied customers
How can I protect my credit if I am a consigner on a car
How can I protect my credit if I am a consigner on a car loan? My credit score has dropped due to missed payment by the other party. I do not have possession of the vehicle since I am just the consign… read more
P. Simmons
P. Simmons
Lawyer
Doctoral Degree
1,173 satisfied customers
My reintegration therapists made me sign a disclosure that
Hello my reintegration therapists made me sign a disclosure that he wouldn't be involved in being dragged into court nor report writing. Well he gave the other party a report lying and including a 3rd… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,524 satisfied customers
When a small claims is entered with the court for Fraud by
When a small claims is entered with the court for Fraud by Misrepresentation and I tell the magistrate that I have the documentation to prove my charge, is it not her DUTY TO HEAR my case and make the… read more
lwpat
lwpat
Doctoral Degree
256 satisfied customers
Have had an issue here for almost 5 days now, where my
Have had an issue here for almost 5 days now, where my Facebook Page with over 100,000 fans (that I bought $15,000 worth Facebook Ads to build up over the past few weeks) has been now been offline wit… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
468 satisfied customers
I am a retail worker working in a supermarket as a cashier.
Hello, i am a retail worker working in a supermarket as a cashier. Today, I accidentally make a mistake. After telling customers their bill amount, they want to pay by card, but I accidentally pressed… read more
RobertJDFL
RobertJDFL
Attorney
Juris Doctorate
5 satisfied customers
I am a plaintiff in this suit a pro se against GMAC & Aurora
Hi Sir, I am a plaintiff in this suit a pro se against GMAC & Aurora Loan Services for Wrongful foreclosure filed in Oct 2010. I attended the first initial hearing and none of the defendants attended … read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
This so call contractor got me for a lot of money, I have
hi this so call contractor got me for a lot of money, I have three small claims courts order against him. Can I off set his income tax to help me get my money back … read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,524 satisfied customers
For WiseOwl85 if he wants it: I need a suggestion as to the
For WiseOwl85 if he wants it: I need a suggestion as to the wording of a suit (motion) in civil court. Suing may not even get to court SO I need the reason for the suit to the defendant be significant… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,524 satisfied customers
This question is in regards to Proposition 65 in California
This question is in regards ***** ***** 65 in California regarding Nutritional Supplements.I run a very small nutritional supplement company with only 4 employees. I read that Prop 65 only applies if … read more
Legal Expert Justin
Legal Expert Justin
Law Degree
204 satisfied customers
I live in Va purchased vehicle in Md on August 5th. Dealer
I live in Va purchased vehicle in Md on August 5th. Dealer didnit have title so I left vehicle so that he could do minor repairs and install backup camera. … read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,900 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x