Consumer Protection Law

Consumer Protection Law Questions? Ask a Lawyer Now.

Ask a Lawyer,
Get an Answer ASAP!

Consumer Protection Law
This answer was rated:

There is a website folotolia.com where you can purchase stock

photos. Their method...
There is a website folotolia.com where you can purchase stock photos. Their method is to buy "credits" and then use those credits to buy the photos. They are sending me notifications that my credits are about to expire and I will lose them. These are credits that I purchased; doesn't the law prevent items purchased from "expiring?" I am thinking these are along the lines of gift cards and should have at least a three year minimum. Their credits expire in 12 months from purchase.
Thanks!
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 11 minutes by:
6/20/2013
Loren
Loren, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 35,854
Experience: 30 years experience in general legal matters.
Verified
Thank you for using JustAnswer. I am JudgeLaw and I will do whatever I can to answer your question and provide you excellent service.

I am sorry to hear of your dilemma. I realize how frustrating this is for you and I hope to provide you information which is accurate and useful, even though it may not be the news you were hoping to get.

The law to which you are referring is only applicable to gift cards.

What you have sounds more like an online access account which would not be governed by the same rules. Additionally, even if were subject to gift card laws, if it were not based in the US, those laws would not apply.

I am sorry. I realize this is not the answer you were hoping for. As a professional, however, I am sometimes placed in the position of having to deliver news which is not favorable to a customer's position, but accurately reflects their position under the law. I hate it, but it happens and I ask that you not penalize me for having to deliver less than favorable news.

It is my privilege to assist you. Let me know if you need further information. I hope I have helped you beyond your expectations in the service I have provided to you. I am here for you.

Please remember to rate my answer when our communication is completed so I will be compensated for my time in providing you with the information you requested.

If you feel the need to provide a low rating, please stop and reply to me via the REPLY button with whatever issue or clarification you may need. I will happily answer your follow-up questions and assist you until I am able to explain the answer to your satisfaction. Please also remember that I cannot control whether the law is favorable to your situation, so please do not penalize me for having to deliver bad news.

Thank you.

JudgeLaw
Loren
Loren, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 35,854
Experience: 30 years experience in general legal matters.
Verified
Loren and 87 other Consumer Protection Law Specialists are ready to help you
Ask your own question now
Thank you, Gary, for your positive rating of my service to you. Let me know if you need more help or have future questions. I will be here for you. Just ask for me by name at the start of your question - "JudgeLaw" or use the following link (which you can bookmark in your browser): http://www.justanswer.com/law/expert-JudgeLaw/


Best wishes and good luck to you.

If it is not too much trouble, when you receive a Customer Satisfaction Survey from JA/Pearl in a day or two, please do rate me highly (9 or 10). It affects my ability to continue to assist you and other customers on JA/Pearl and would be most appreciated.
Ask Your Own Consumer Protection Law Question
Ask Loren Your Own Question
Loren
Loren
Loren, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 35,854
35,854 Satisfied Customers
Experience: 30 years experience in general legal matters.

Loren is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,930 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,422 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,607 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

1,587 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,184 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

582 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
I inherited my fathers house when he passed away. He had
I inherited my fathers house when he passed away. He had solar panels that he had leased with 22 years left on the lease. We are paying monthly payment of $166. My electric bill for Dec. was $330, so … read more
LegalGems
LegalGems
Juris Doctorate
10,698 satisfied customers
How do I prosecute a USA federal agency, IE: HUD for fraud
Second opinion] How do I prosecute a USA federal agency, IE: HUD for fraud and misrepresentation.?… read more
Expert James
Expert James
Doctoral Degree
11,699 satisfied customers
In Nebraska, does a dealer have to tell you if a car was a
In Nebraska, does a dealer have to tell you if a car was a rental before they sell it to you? If they didn't tell you this, is there anything you can do after the sell? … read more
Phillips Esq.
Phillips Esq.
Attorney
Juris Doctor
18,356 satisfied customers
How much is the total amount of cash in USD I can receive as
How much is the total amount of cash in USD I can receive as gifts in 2018 from different people within US?… read more
LegalGems
LegalGems
Juris Doctorate
10,698 satisfied customers
I had filed for insurance with Texas wind storm insurance
I had filed for insurance with Texas wind storm insurance association due to the damage on my house from Hurricane Harvey and I got an accepted letter in the mail accepting the all the damages from adjuster and told me they have mailed out a check to me which will take between 7 to 10 business days … read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,712 satisfied customers
My husband was in an accident on a Friday and CHP would not
My husband was in an accident on a Friday and CHP would not let him call Auto Club for a tow. Truck was totaled and the tow company wanted $330 to store and 609.00 for a less than 10 mile tow! Truck i… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,712 satisfied customers
My dog was ordered muzzled in Millbury MA. I wish to have
I wish to have the order reviewed in the Worcester district court. can you call me? I will pay for these services.(###) ###-####… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,712 satisfied customers
I would like to ask a legal question on a remedy for a bank
I would like to ask a legal question on a remedy for a bank who hasn't "accepted for value, returned for value for settlement and closure" documents. I've also sent a legal letter which requests the b… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I had a sewer back up in my 2 bathrooms, and I need a
I had a sewer back up in my 2 bathrooms, and I need a lawyer... … read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I recently took my automobile to a repair shop because it
I recently took my automobile to a repair shop because it was jerking, so the repair shop charged a diagnostic fee and then proceeded to make repairs. after three weeks I assumed the problem had been … read more
LegalGems
LegalGems
Juris Doctorate
10,698 satisfied customers
I am being sued by a hospital for a past due medical bill. I
I am being sued by a hospital for a past due medical bill. I want to try to settle this out of court, but I don't know how to go about it. … read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,930 satisfied customers
My wife brought out 2010 Camry SE to Walmart for an oil
My wife brought out 2010 Camry SE to Walmart for an oil change today at about 2:45 pm (Jan 18, 2018). They denied her service saying they could not remove the oil drain plug because it was over tighte… read more
Thelawman2
Thelawman2
Doctoral Degree
1,295 satisfied customers
I purchased both a Bissell and Shark Vacuums. Once they
I purchased both a Bissell and Shark Vacuums. Once they arrived , I decided I wanted to return the Shark. I was issued a return label, but by accident, prior to vacation prep rush, the Bissell was sen… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I have Amex $10k debt. They are suing me in state court. I
I have Amex $10k debt. They are suing me in state court. I responded to the summon. Court proceeding is still in progress. Amex is offering $5K settlement with 6 equal payments. I am planning to borro… read more
Thelawman2
Thelawman2
Doctoral Degree
1,295 satisfied customers
I bought a used car from a relative spouse. I was told the
I bought a used car from a relative spouse. I was told the car had a minor problem which was a broken gear rod. I called the dealership and was quoted a reasonable price to fix it 1,400.00. After havi… read more
Phillips Esq.
Phillips Esq.
Attorney
Juris Doctor
18,356 satisfied customers
My friend and i bought a unit to this place yesterday and
Hi. my friend and i bought a unit to this place yesterday and i've been having doubts about it since we left. I was wondering how we can get out of the contract :( … read more
Barrister
Barrister
Lawyer
Doctoral Degree
1,607 satisfied customers
Can you bring an action for failure to deal in good faith in
Can you bring an action for failure to deal in good faith in Las Vegas Small Claims court … read more
Phillips Esq.
Phillips Esq.
Attorney
Juris Doctor
18,356 satisfied customers
I took a $25K personal loan from circle back lending around
I took a $25K personal loan from circle back lending around 2 years back. Due to business loss, I could not make up the payment. I was charged off by the end of 2016. Subsequently the loan was sold to… read more
LegalGems
LegalGems
Juris Doctorate
10,698 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x