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LegalGems
LegalGems, Lawyer
Category: Consumer Protection Law
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Hello, How do I force a telemarketer/scammer who is leaving

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Hello,
How do I force a telemarketer/scammer who is leaving a message on my home line voicemail that he wants to "schedule a delivery of an Emergency Medical Alert system that has been recommended for you". I've registered on https://www.donotcall.gov/default.aspx but he keeps calling. I live in California.

LegalGems :

Hi! LegalGems here. My goal: To Do My Best To Assist You. Please remember, I can only provide general information,as this is a public forum.

LegalGems :

I am sorry to hear of that and I completely understand your frustration. Since you already tried the do not call, let me check to see the other options. One moment please.

Customer:

thank you!

LegalGems :

I am still looking, but here is the link to file a complaint with the FTC. You need to have the dates/times and phone number that called you. If enough consumers complain, they will file a lawsuit for harassment. Let me see if I can find something more specific though.

LegalGems :

https://complaints.donotcall.gov/complaint/complaintcheck.aspx?panel=2

Customer:

right. anything else?

Customer:

and thanks for looking

LegalGems :

i'm still checking; it seems there should be a better solution - like penalties for violating. Otherwise there's not much of a deterrent. Still looking. ( and you are welcome!)

Customer:

okie :) stepping away for a sec, but i'll leave chat open for a bit longer

LegalGems :

Thanks. Did you receive an email verification after registering your number with the donotcall.gov? And did you wait the 31 days (it takes that long to take effect)?

Customer:

yes. i registered a couple of months ago

LegalGems :

OK: just wanted to make sure you clicked on the email link to activate. Checking with FCC now to see if there are additional options.

Customer:

thanks!

LegalGems :

Here's the link to the FCC complaint form; but unfortunately it's the same thing; if they get enough complaints they will investigate. You could, if you have made a written request to the company directly, file a civil harassment suit and try to get an injunction forbidding them to call, but as I'm sure you can imagine, that will be time consuming. Have you contacted your phone provider to block the number?

LegalGems :

http://www.fcc.gov/complaints

LegalGems :

This is likely not your county, but here's information on civil harassment suits: http://www.yolo.courts.ca.gov/RestrainingOrders/CivilHarassment.html.

LegalGems :

And here's another avenue - California Attorney General: but again, they will likely only pursue it if they receive numerous complaints.

LegalGems and 3 other Consumer Protection Law Specialists are ready to help you

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