Consumer Protection Law

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I reside in Las Vegas, Nevada. My ac unit broke. American
I reside in Las Vegas, Nevada. My ac unit broke . American home shield said that they can't locate the missing part . Most likely discontinued. They offered a cash value so that I can locate the part … read more
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Can you help with a home warranty who sent unscrupulous air conditioning technician who, instead of trying to fix the problem, quoted an elderly Asian woman $9,500 in cash, or $10,000 in credit card, … read more
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JKEsq
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I have a rental property which I purchased a new air handler
I have a rental property which I purchased a new air handler and heat pump for February 2020 thru American home shield and paid 1400.00. In June 2020 we started having issues with it and had the same … read more
KP-Esq.
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I have been dealing with American home shield for several
I have been dealing with American home shield for several months and now they won't approved my ac innit replace due to the fact I had it replaced anyway, I was tired of waiting and being miserable no… read more
CC
CC
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I have American Shield called for service Oct2 they came out
hi I have American Shield called for service Oct2 they came out and found one part of my furnace went bad the gas. He told me it needs to e replaced. since then Americna shield has not given us a quot… read more
Attorney MG
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Hello, I am dealing with and air-conditioning home warranty vendor issue. After making my claim my home warranty company sent out an AC vendor. They examined what was wrong with my system and determin… read more
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I have a home warranty with First American. For over 2 months we have had problems with our 2 AC units and 1 furnace. We paid a company Absoloute Air to service them over 2 months ago they said AC uni… read more
Kenneth
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My home warranty company replaced my air conditioner with
My home warranty company replaced my air conditioner with one that is too big. We have been having problems with the Unit since install and it appeared it may have been damaged upon arrival. I have be… read more
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My husband and I are in our 80s and have a problem with a
My husband and I are in our 80s and have a problem with a Home Warranty Service. In August of this year, our ice maker went out in our 17-year-old refrigerator and we called for service. The ice maker… read more
Ray
Ray
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AC Company came out and charged me $1000.00 to replace part
AC Company came out and charged me $1000.00 to replace part of my Air Conditioner to fix a problem. Still not Air Conditioning so I had a different company come out and they say that they didn't do th… read more
Alex J. Esq.
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Home warranty disputes , I am a customer with American
I am a customer with American home shield. I have been having some issues with them spanning back from April 2015 about my leaking air condition unit to this day they have been unable to fix it. They have been unresponsive and every vendor they send is unable to resolve the issue today they made the decision after a long hot summer to close my case and cash me out the amount is for $800 replacement for the unit is $2400 I do not want to be cashed out I want it fixed unfortunate for me the company that has the part they need is out of business so they found another part but it wont fit in my unit they claim structural changes need to occur and they do not cover that my issue is I am not requesting a part that does not fit they should replace it with a part that does and if they cant they should replace just wnat to know if i I have a case … read more
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152,067 satisfied customers
Good Afternoon- I live in VA in a home I had built and moved
Good Afternoon- I live in VA in a home I had built and moved into in 12/2010. The heat pump that was installed has had multiple, continual problems. Over the past four years I have had over 17 service… read more
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We have a home warrenty through Home Warrenty of America.
We have a home warrenty through Home Warrenty of America. Two years ago, they replaced our a.c. unit through one of their vendors. Since then, it has never worked right (freezing up, etc.). Over the p… read more
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When my husband, Active Duty Army, came down on orders for
When my husband, Active Duty Army, came down on orders for us to move I immediately began researching home warranty programs. I knew that if we were not there to fix whatever needed to be fixed I was … read more
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Lennox HVAC warranty (pre-submission) claim advice needed. If you have experience in this area, I will send details. Details are contained in draft warranty request I intend to send to installer and L… read more
Legalease
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I have a contract with a home warrenty company who has blatently denied coverage for some items that to me clearly state that they are covered. The issue is with my package unit for AC and heating whi… read more
Infolawyer
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I recently bought a home. As a first time home buyer I wanted
I recently bought a home. As a first time home buyer I wanted to be protected from unexpected expenses so I bought a home warranty plan. Well, my AC unit had an issue and I called the home warranty co… read more
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John

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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