Consumer Protection Law

Consumer Protection Law Questions? Ask a Lawyer Now.

Ask a Lawyer,
Get an Answer ASAP!

Consumer Protection Law
This answer was rated:

Question about the "daily deal" vouchers such as groupons,

living social, gilt city....
Question about the "daily deal" vouchers such as groupons, living social, gilt city. Most of these say that after the expiration date of the "deal" you can still use the paid value. For example, if you pay $20 for something and the deal is you get $40 worth of merchandise. If the voucher expiration date goes by, you can still use the voucher to get $20 worth of merchandise (the paid amount).

I am wondering what the Massachusetts laws are around the certainly and duration of being able to use your paid amount. I believe gift cards have to be valid for 3 years, does your paid value of these deals have to be accepted for a certain period? Is it up to the daily-deal company or does Mass law govern it?

Thanks!
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 4 minutes by:
3/30/2013
LADY LAWYER
LADY LAWYER, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 6,536
Experience: Consumer Lawyer
Verified

LADY LAWYER : Hello! I am happy to provide you with legal information today! Please give me a moment to review your question and to answer you.
LADY LAWYER : Under Massachusetts law, your voucher is a gift certificate. (Specifically, the law states: 255.1: "A gift certificate shall include... any other medium that evidences the giving of consideration in exchange for the right to redeem the certificate, electronic card or other medium for goods, food, services... of at least an equal value." According to Massachusetts law, a gift certificate may not lose value due to dormancy (MGL §266.75D). In particular, see Massachusetts 266.75D: "Whoever sells or offers to sell a gift certificate, as defined in section 1 of chapter 255D, which imposes dormancy fees, latency fees, administrative fees, periodic fees, service fees or other fees that have the effect of reducing the total value amount for which the holder may redeem such gift certificate, shall be punished by a fine of not more than $300 per violation". Thus, the reduction in value is not permissible.
Customer:

Thank you for the information on gift cards. Is there any doubt that a "daily deal voucher" is considered a gift card? I don't see mention of an expiration date for the gift card, does it never expire?

LADY LAWYER : It is a gift certificate, not a gift card. The law differentiates for whatever reason. But no, that is what MA law considers it. The law provides that a gift certificate cannot expire for 7 years. You can see the old laws and new laws by comparison, here: http://www.mass.gov/ocabr/consumer/shopping/shopping-rights/gift-certificate-law.html
LADY LAWYER : If there is no expiration date anywhere, then there is a good argument that it would not expire.
LADY LAWYER : Did you have any further questions I can help you with? I am about to sign off for the evening :)
Customer:

Sorry to disappear, got called away. Thanks so very much for your help

LADY LAWYER
LADY LAWYER, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 6,536
Experience: Consumer Lawyer
Verified
LADY LAWYER and 87 other Consumer Protection Law Specialists are ready to help you
Ask your own question now
Ask LADY LAWYER Your Own Question
LADY LAWYER
LADY LAWYER
LADY LAWYER, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 6,536
6,536 Satisfied Customers
Experience: Consumer Lawyer

LADY LAWYER is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,924 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,418 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,603 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

1,587 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,182 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

6,536 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

582 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
I was involved in an auto accident. I was the victim. I was
I was involved in an auto accident. I was the victim. I was rear ended. My car is a lincoln MKZ. only 2 companies in town have that car available for rent. the average daily rental is about $220 per d… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
My credit is really bad however I only owe a little over 2
My credit is really bad however I only owe a little over 2 k, but to quite a few companies to improve my credit scores the most would it be more bennificial to pay off the smallest amounts but more co… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
27,763 satisfied customers
Is TriStar Consumer Law PC legit? In New Jersey. They
In New Jersey. They contacted my elderly mother promising her they could cut her cc debt by more then 1/2 and she would have balance paid in 1 year. … read more
Zoey, JD
Zoey, JD
Doctoral Degree
177 satisfied customers
Back in Feb. I had to replace my transmission on my truck.
Back in Feb. I had to replace my transmission on my truck. Now I am having to replace my engine. And I found out from this new mechanic today that the transmission is what messed up my engine. I conta… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,924 satisfied customers
Credit card dispute rights: Claims and Defenses Per the CA
Credit card dispute rights: Claims and DefensesPer the CA attorney general website: credit card holders can dispute credit card charges, if unpaid still, under the doctrine of Claims and Defenses for … read more
LegalGems
LegalGems
Juris Doctorate
10,416 satisfied customers
I have a question regarding car repossession and can it be
Good Morning, I have a question regarding car repossession and can it be removed from my credit and how. I signed for a car for my son and learned that he allowed it to be repossessed without any noti… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
It's time to renew my lease, but I'm looking for assisted
It's time to renew my lease, but I'm looking for assisted living. If I find an assisted living facility before my lease is up, how can I move to assiste living without penalties and 60 day written not… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
27,763 satisfied customers
I Have received 2 calls fromsaying he is with the IRS and a
I Have received 2 calls from(###) ###-####saying he is with the IRS and a warrant will sent my way if I don't call them for fraudulent activity with my taxes. Can you advise me. I have no fraud activi… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
27,763 satisfied customers
I just signed a lease contract with an apartment complex and
I just signed a lease contract with an apartment complex and due to an unsafe environment with the roommates, 4 hours after signing, I asked to rescind my involvement in the contract. … read more
LegalKnowledge
LegalKnowledge
Juris Doctor
27,763 satisfied customers
I sold a 1995 boat advertised in "excellent condition". I
I sold a 1995 boat advertised in "excellent condition". I never had any issues with the boat and the interior and hull were in great condition. The buyer saw it start but never took it out. Several da… read more
P. Simmons
P. Simmons
Lawyer
Doctoral Degree
1,182 satisfied customers
My vehicle was towed from my apartment complex, I have lived
My vehicle was towed from my apartment complex, I have lived there for 4 months, and had no problems up until now. about 2 months into it, I walked into the office and they asked if I put my 2 vehicle… read more
Legal Eagle
Legal Eagle
Attorney
Doctoral Degree
6,446 satisfied customers
I hope so. I was in a bad motorcycle accident a few years
I hope so. I was in a bad motorcycle accident a few years ago that left me physically disabled. I found a way to make a living by day trading on the stock market and for the last couple years it's bee… read more
P. Simmons
P. Simmons
Lawyer
Doctoral Degree
1,182 satisfied customers
I have a problem with a Veterans Transportation Co who is
I have a problem with a Veterans Transportation Co who is taking monies out of my account without my permission. They have my acct # from my credit union in Fairbanks, AK and I live in FL in the Winte… read more
Phillips Esq.
Phillips Esq.
Attorney
Juris Doctor
18,136 satisfied customers
I feel I have been scammed by a travel site called "Agoda".
I feel I have been scammed by a travel site called "Agoda". They submitted 4 amounts on 12/4 for: $65.32,52.53,49.53,49.51,49.26, Then on 12/7 another amount of $50.70 were taken out of my bankaccount… read more
Legal Eagle
Legal Eagle
Attorney
Doctoral Degree
6,446 satisfied customers
I signed up for a timeshare program with Diamond Resorts
Hi- I signed up for a timeshare program with Diamond Resorts International while on vacation in Las Vegas a couple of months ago-BIG Mistake- the monthly fee I was told I would need to pay is actually… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
27,763 satisfied customers
My vehicle was repo. I only owe Novembers payment. I was
My vehicle was repo. I only owe Novembers payment. I was behind by 2 months 3 months ago but I have bee catching up. I called they are now requesting November and Decembers payments plus repo fees. De… read more
KJL LAW
KJL LAW
Juris Doctorate
1,687 satisfied customers
What is Fandango and can I buy gift crds to AMC movies?
What is Fandango and can I buy gift crds to AMC movies? … read more
LawGuy
LawGuy
Juris Doctor
123 satisfied customers
I am on SS disability and my husband will be retiring next
I am on SS disability and my husband will be retiring next year. I have had a very good credit rating and we have a home that we owe 160k on. I have been contacted by a law firm with a judgement again… read more
Phillips Esq.
Phillips Esq.
Attorney
Juris Doctor
18,136 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x