Consumer Protection Law

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I have a missing shipment from FedEx (estimated value of
I have a missing shipment from FedEx (estimated value of $2,000) that I am still being charged import fees ($450). FedEx has denied any accountability even though I have proof that the shipment was ne… read more
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I recently rented a drone from this drone rental place
Hi, I recently rented a drone from this drone rental place online(blue skies drone rental). Once it was delivered I realized that i rented the wrong drone and i had no use for it. So I went to Fedex a… read more
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I have an issue with a FedEx delivery that ended up costing
I have an issue with a FedEx delivery that ended up costing me over $2500 when they delivered a package to the wrong address. … read more
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Could you help, please? 4 July 2019 I bought a sewing
Hello, could you help, please? 4 July 2019 I bought a sewing mashine on ebay for 346 dollars. I live in Lithuania and decided to use The service provider Eshopwedrop Baltics UAB, registered in my coun… read more
Lawyer Steve
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I made an order online on july 1st. I requested to cancel on
I made an order online on july 1st. I requested to cancel on their website on July 5th and my order was not shipped yet. I called the company on july 7th and left a voicemail to cancel the order. Stil… read more
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I have an issue. I was selling a labtop on ebay. But the
I dropped off the item at a local fedex drop station, and came back realizing that I shouldn't have done it. It was less than an hour - maybe 30 minutes, called the local station explained the situation, they said they were going to return it to me I asked if I should pick it up, and they said you don't have to. Will go back to you Waited a few days, package didn't arrive back. Their explanation was that it had to go to the destination address in FLORIDA from CALIFORNIA in order to return package. I called FEDEX again and did a delivery exception. BUT they even tried to deliver the package to the false buyer, but the delivery address was undeliverable.… read more
Attorney Bruce
Attorney Bruce
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FedEx shipped a computer from US to Sweden. Total charge
FedEx shipped a computer from US to Sweden. Total charge $600, including insurance. Declared value $1000. The computer was not delivered to the stated address. The receiver collected the computer at a… read more
Thelawman2
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Fed ex sent me a text that my xbox one X ($537.62) was
fed ex sent me a text that my xbox one X ($537.62) was delivered on fri the 11/10/17 at 10:46a. I left a person at the address while i went to work and this person (mom) and my neighbor will sign any … read more
WiseOwl58
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What happens if I receive a package( about 5k worth) and it
What happens if I receive a package( about 5k worth) and it says signed but I never got. Who's response ability is to look for the sooner of the signature? The company is reputable and they sent me a … read more
CalAttorney2
CalAttorney2
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Question: Are we obligated to go to great lengths to return
Question: Are we obligated to go to great lengths to return damaged merchandise? We ordered a wine fridge that arrived dented and missing a wheel. After a month of being ignored, we got a replacement … read more
Alex J. Esq.
Alex J. Esq.
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I need some information on suing DHL over a lost package
Hi, I need some information on suing DHL over a lost package (delivered to wrong person), but they claim their service is not person to person, so they are not liable. This is an international shipmen… read more
INFOLAWYER
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The same topic, I don't know if you still remember this.
Hi, the same topic, I don't know if you still remember this. Here's some update, I filed a court claim with Fedex, but thanks to my stupidity, I put the local Fedex ship center's name and address on i… read more
Andrea, Esq.
Andrea, Esq.
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In Ohio, my wife sent a package containing 3 purses to her
In Ohio, my wife sent a package containing 3 purses to her family overseas through fedex. FedEx showed the package picked up and never listed any scans after that. The location we sent it from is loca… read more
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Is there anything that can be done when fed ex destroys something
Is there anything that can be done when fed ex destroys something and they claim no negligence… read more
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Im thinking about suing FEDEX in small claims court for the
I'm thinking about suing FEDEX in small claims court for the maximum allowed by my state $6,000. On January 9, 2010, I purchased a rare item from a company online (it took 5 hrs to find it, matching e… read more
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If a Federal Express Package is addressed to certain person
If a Federal Express Package is addressed to certain person and someone else comes and picks it up and signs for it without showing an I.D.and it is definately not the person it was addressed to is th… read more
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I purchased a mini dirt bike online from a company in Canada.
I purchased a mini dirt bike online from a company in Canada. The company doesn't accept returns. When we received the bike from Fedex, it was badly damaged (crushed and dropped). The company said tha… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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