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Arkansas Act 911 applies only to nonbank providers of merchant services. The new law caps at $50, or one month's minimum charge, as the fees that can be assessed an Arkansas merchant for early termination of a contract with a nonbank processing company.
If they failed to disclose hidden fees, you may be able to sue them in small claims court for fraud in the inducement. In other words, they told you what you wanted to hear to get you to sign the contract. However, if the fees are disclosed in the contract, but they are unreasonable in amount, then you can sue them for a declaratory judgment so that the court can reduce them to a lower amount that is reasonable with industry standards.
You need to dispute the bill in writing with the debt collectors and tell them that they owe you at least $270 in damages and the shipping fees that were not disclosed. Also, ask the for an accounting as to how and where they came up with the $1100.
If they are a non bank processing company, then inform them of Act 911.
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