Consumer Protection Law

Consumer protection law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

I bought a cell phone over the internet from Walmart, it wasnt…

Customer Question
I bought a cell phone...
I bought a cell phone over the internet from Walmart, it wasn't what i wanted after trying it out. I had it only 6 to 7 days and canceled the service and returned the phone. The service provider (Verizon) now wants $453.63. Service I received was from 6/08 to 6/14.
What to do, I am 77 years dumb. XXXXX XXXXX;[email protected]
Submitted: 8 years ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 5 minutes by:
6/29/2010
Consumer Protection Lawyer: Infolawyer, Lawyer replied 8 years ago
Infolawyer
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 63,754
Experience: Licensed attorney helping individuals and businesses.
Verified
Hello and thank you for your question. You cancelled timely? was there a full refund policy?
Ask Your Own Consumer Protection Law Question
Customer reply replied 8 years ago

I ordered the phone during the last two days of May.

verizon started charging me from the the 31of may and I never received the phone untill the 7 or 8 of June. letstalk.com was the merchant that was acting for walmart and verizon and fedex was the shipper. It was setup that the phone could be returned for a full refund within 15 days.

Consumer Protection Lawyer: Infolawyer, Lawyer replied 8 years ago
If they wont credit you, consider a complaint to the BBB and state attorney general office and contesting the charge on your card as a chargeback.
Ask Your Own Consumer Protection Law Question
Customer reply replied 8 years ago
<p>I didn't charge the phone on my card. The bill is from Verizon for every thing, the phone, service, everything. The refund for the phone was on the bill <em>Verizon mailed me an notification a 1.5% would be charged on unpayed bills.</em></p><p><em>Note:  Correction UPS shipped me the phone and I returned it by Fedex'</em></p>
Consumer Protection Lawyer: Infolawyer, Lawyer replied 8 years ago
Then pursue by bbb initially.
Ask Your Own Consumer Protection Law Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a consumer protection lawyerLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Infolawyer Your Own Question
Infolawyer
Infolawyer
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 63,754
63,754 Satisfied Customers
Experience: Licensed attorney helping individuals and businesses.

Infolawyer is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

63,754 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,436 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,679 satisfied customers

Attorney,17 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,227 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

604 satisfied customers

Licensed Texas General Practice Attorney

RobertJDFL

RobertJDFL

Lawyer

517 satisfied customers

Experienced in multiple areas of the law.

< Previous | Next >

Related Consumer Protection Law Questions
Received cell phone by mail from Verizon. 17 days ago now it
Received cell phone by mail from Verizon. 17 days ago now it does not work want to return to Verizon they will not take it back. It was by mail. Do I have any legal recource … read more
P. Simmons
P. Simmons
Lawyer
Doctoral Degree
1,227 satisfied customers
In 1995 I purchased a Verizon Mobile phone to use on my ranch.
In 1995 I purchased a Verizon Mobile phone to use on my ranch. I felt it would be good to have in case there was an injury, herding cattle up the canyon in summer and down in winter. I bought the Veri… read more
Dwayne B.
Dwayne B.
Juris Doctor
28,766 satisfied customers
September 2007 I switched phone services for 4 small business
September 2007 I switched phone services for 4 small business office lines from AT&T to Verizon. Verizon sent a letter to AT&T telling them that they now have the service for my small company's phone … read more
TJ, Esq.
TJ, Esq.
Juris Doctor (JD)
11,467 satisfied customers
How can I sue a large company like Verizon in small claims
How can I sue a large company like Verizon in small claims court and what can I sue for? I had service bundeled with verizon phone/tv/int and it failed in Oct 2010.Verizon would not repair and keep se… read more
Ely
Ely
Counselor at Law
Juris Doctor
3,436 satisfied customers
I want to sue Verizon. I purchased a mifi on 9th. It did not
I want to sue Verizon. I purchased a mifi on 9th. It did not work out so I returned on 18th. The salesman was very pushy and talked my son into trying a Thunderbolt phone. He kept saying that I had 14… read more
MShore Law
MShore Law
Doctoral Degree
1,233 satisfied customers
I bought a cell phone through ACN about 4 months ago. Then
I bought a cell phone through ACN about 4 months ago. Then got busy and forgot all about it.I received a bill from Verison wireless about 1 1/2 months ago. I called Verison and asked what the bill was… read more
Dylatess
Dylatess
JD
1,536 satisfied customers
Bought used car, financed approx. $14,500 @ 15% for 65 mo.
Bought used car, financed approx. $14,500 @ 15% for 65 mo. made last payment in April, received statement that approx. $1200 stilled owed. Talked with rep from finance co, said it was for late charges… read more
Dylatess
Dylatess
JD
1,536 satisfied customers
I have been disputing my bills with Verizon for months but
I have been disputing my bills with Verizon for months but they merely ignore my verbal or letter complaints. In March, 2010 I signed up for a special BUNDLE plan which included the Phone, Internet an… read more
Ely
Ely
Counselor at Law
Juris Doctor
3,436 satisfied customers
I used a cell phone company called Unicell for years before
I used a cell phone company called Unicell for years before they were bought out by Verizon. After Verizon bought Unicell, they gave us all new phones because we were not allowed to use our old ones. … read more
Maverick
Maverick
Doctoral Degree
6,351 satisfied customers
I have a paid cell phone from verizon, which I funded for a
I have a paid cell phone from verizon, which I funded for a year for $100. (I don't use cell phone very often - so I've never had a contract before...this was my 2nd yr with them - so I had $125 left … read more
TJ, Esq.
TJ, Esq.
Juris Doctor (JD)
11,467 satisfied customers
I called Verizon to add TV service to my existing internet/phone
I called Verizon to add TV service to my existing internet/phone service in March 2010. They offereced a bundle service working with Direct TV. I decided to go with them. About 2 days later, by intern… read more
Linda Roch
Linda Roch
Attorney
Doctoral Degree
529 satisfied customers
I bought 2 verizon cell phones from cellular image in Mountain
I bought 2 verizon cell phones from cellular image in Mountain view. 4-5 months later I canceled one line and paid penalty to Verizon wireless, now Cellular Image sent me a collection letter, demandin… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
63,754 satisfied customers
I bought a Verizon cell phone and the service for my daughters
I bought a Verizon cell phone and the service for my daughter's birthday present. She tried it for one day and did not like the phone nor the service. The next day I returned the phone to Costco and d… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
63,754 satisfied customers
I purchased a TV and a chair at a sale. When I picked up the
I purchased a TV and a chair at a sale. When I picked up the items and got home, I turned the TV on but it didn't work. So I when back to return because I was told it had warranty and they will return… read more
Sam
Sam
Attorney
Doctoral Degree
10,701 satisfied customers
On 10/17/08 I disconnected service from Verizon. I was told
On 10/17/08 I disconnected service from Verizon. I was told I needed to wait for the next billing before calling to get credits to the account. I have called 10/08, 11/08, 12/08 and now 1/23/09. I hav… read more
skelly151
skelly151
partner
Post-Doctoral Degree
2,328 satisfied customers
My mother bought a bundle plan from Verizon. The ad read TV,
My mother bought a bundle plan from Verizon. The ad read TV, internet and phone (local and long distance). She already had Verizon provided phone and an international line with a third party at 2 cent… read more
Sam
Sam
Attorney
Doctoral Degree
10,701 satisfied customers
You answered my question yesterday on my right to rescind a
You answered my question yesterday on my right to rescind a verbal over the phone agreement with a Utah firm. I am in Maine. They want to charge a 15% penalty for cancelling te contract. Your answer w… read more
FiveStarLaw
FiveStarLaw
Attorney
Doctoral Degree
477 satisfied customers
AT&T was to transfer my phone service to my new apartment
AT&T was to transfer my phone service to my new apartment on 5/12/08. I was told that the new address could not be verified and that I would have to wait until 5/16/08 for phone service. Meanwhile, I … read more
Greg
Greg
Property & Casualty Insurance
Doctoral Degree
26 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x