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How to shut off a cat 320B Excavatorr turn the key started…

Customer Question
How to shut off...

How to shut off a cat 320B Excavatorr turn the key started right up turn the key off position machine won't shut down

Mechanic's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The Construction Equipment Mechanic I'm going to connect you with knows all the tricks and shortcuts.

Ok

Mechanic's Assistant: Are you fixing this yourself? What have you tried so far?

Just turned key to off position

Mechanic's Assistant: Anything else you want the construction mechanic to know before I connect you?

I dont know the year

Submitted: 3 months ago.Category: Construction and Road Equipment
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Answered in 2 minutes by:
3/31/2018
Mechanic: catmastertech, Technician replied 3 months ago
catmastertech
catmastertech, Technician
Category: Construction and Road Equipment
Satisfied Customers: 2,552
Experience: Field service technician for CAT 19 years.
Verified

Hello,

Have you tried using the backup mode switches to control the throttle?

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Mechanic: catmastertech, Technician replied 3 months ago

Does your throttle dial work?

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Mechanic: catmastertech, Technician replied 3 months ago

Have you checked your fuses?

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Customer reply replied 3 months ago
Dial works
Mechanic: catmastertech, Technician replied 3 months ago

Does the backup mode work?

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Mechanic: catmastertech, Technician replied 3 months ago

If you must talk to someone, I will OPT-OUT. I am not set up for phone calls. That is some automatic feature the site put in place that I cannot turn off.

Please let me know how you wish to preceed.

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