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Curtis B.
Curtis B., Technician
Category: Construction and Road Equipment
Satisfied Customers: 1231
Experience:  Technican turned service manager with multiple lines of equipment and rental units.
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Have a 380 komatsu loader, Model 380-7, 10135 vin anyway the

Customer Question

JA: Hi. How can I help?
Customer: Have a 380 komatsu loader
JA: What is the complete model and serial number of your machine?
Customer: Model 380-7
JA: Are you fixing this yourself? What have you tried so far?
Customer: 10135 vin anyway the engine fan is driven hydraulically and is cutting in and out intermittently now i have checked oil level coolant levels and i have unplugged the motor to the fan figuring it may go to a default rating and stay on...but no show...still cut out so i am thinking the solenoid for the fan motor is the problem
JA: Anything else you want the equipment mechanic to know before I connect you?
Customer: Not at the moment
Submitted: 1 month ago.
Category: Construction and Road Equipment
Expert:  Jeremy replied 1 month ago.

My name is ***** ***** I will assist you with your question today.

I'm an independent contractor and I don't get paid until a rating has been made.

We can go back and forth as needed to help resolve the issue you are having. Follow ups are free after ratings, so rate in confidence!

I don’t normally work on these, but I can try to assist you where I can. Did you still need assistance with this? Or do you prefer to work with a tech that knows the equipment better?


You want a 5 star service and I want to provide a 5 star service. Please consider that I don't know your skill level as well as I can't see, touch, smell, hear the vehicle/machine in question. Please provide as much detail as possible and I will provide as much back.

Once an answer is provided, you should see a rating screen. Please rate my personal service to you. The ratings are my personal feedback, they are not the site feedback.

Thank you for allowing me to assist you through Just Answer!