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What do codes F9A3 and F9C4 on a Deere 310SC backhoe mean?

Customer Question
What do codes F9A3...

What do codes F9A3 and F9C4 on a John Deere 310SC backhoe mean?

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Won't start

Submitted: 6 years ago.Category: Construction and Road Equipment
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Answered in 7 minutes by:
7/7/2016
Mechanic: John Oliver,
 replied 6 years ago
John Oliver
Category: Construction and Road Equipment
Satisfied Customers: 201
Experience: manager at White Eagle Ag and Truck Services
Verified

good afternoon my name is ***** ***** don't have a listing for a 310SC...maybe a SG or SE?

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Customer reply replied 6 years ago
SG
Mechanic: John Oliver,
 replied 6 years ago

oh man that's not good. I suspect that the machine will not start with those 2 codes together?

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Customer reply replied 6 years ago
Nope sure won't. What are the codes for?
Mechanic: John Oliver,
 replied 6 years ago

F9C4 is CAN messages not being received by the ECM

9A3 is monitor fails to receive power configuration message

if you have an email address I can send you some info on this

you have one of he most difficult codes to diagnose. CAN bus codes can take a trained technician hours to work threw and sometimes you find the issue within a few minutes

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Customer reply replied 6 years ago
XXXXXXXXXXXXXXXXX
Mechanic: John Oliver,
 replied 6 years ago

any of that make scence?

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Mechanic: John Oliver,
 replied 6 years ago

any luck here?

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