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Answered in 1 minute by:
2/28/2023
VerifiedHello, how are you today? I'm Aaron, a tech expert with justanswer.com, and I'm here to help as best I can.
I’m sorry to hear you're having trouble with your Steam gift cards. I know that can be frustrating.
Please note: this website is JustAnswer.com which is an independent paid question-answer website.
It looks like you started a chat about your issue in another question string. You can access your list of recent questions on this webpage: https://www.justanswer.com/my-questions.aspx.
Regarding your Steam gift card:
First, check if you entered the code in correct way. (you might have entered the wrong code that could have been redeemed by someone else already. ):
The number 0 (try entering the letter Q or D instead)
The number 1 (try entering the letter I instead)
The letter O (try entering the letter Q or D instead)
Check instances of the following pairs to ensure these characters are not being confused:
The letter B and the number 8
The letter G and the number 6
Did you have to scratch off the layer to see the code?
If yes, contact steam support: https://support.steampowered.com/kb_article.php?ref=4429-QWAG-7775
If code is written on receipt, contact the store and ask for replacement or refund.
You could also try contacting steam support with the receipt, but you need to show the entire receipt (including data and time of sale with reference numbers).
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