Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I have gotten a few emails stating that Geek Squad is going
I have gotten a few emails stating that Geek Squad is going to debit my account for $399.00 if I dont cancel and then when I call to cancel the number is ***** working. Is this a scam … read more
Ricky
Ricky
Tech Support Expert
Bachelor's Degree
10,650 satisfied customers
My husband got an email from "GSquad" informing him that he
My husband got an email from "GSquad" informing him that he owes money for a "Geek Squad Advanced … read more
Renz O.
Renz O.
Engineer
Bachelor of Science in Electrical Engineering
5,469 satisfied customers
It's complicated. I received an email from Geek Squad that
It's complicated. I received an email from Geek Squad that they had charged me $411.20 for services I had not requested. I called to cancel the service and got involved in a lengthy process which ende… read more
Andy Tech
Andy Tech
IT System Administrator
Bachelor of Computer Science
6,130 satisfied customers
Do you automatically renew geek squad account? I have
I have received an email stating that my geek squad account has automatically renewed and that 417.00 dollars have been subtracted from my account. Is this legitimate? … read more
RaginiB
RaginiB
Technical Quality Assurance Analyst
Bachelors in Computer Science
1,305 satisfied customers
I just got a message saying my geek squad's renewal is
Hi! I just got a message saying my geek squad's renewal is 702.99 USD & I have been monthly ever since I started the program. … read more
Maria-Nina
Maria-Nina
Bachelor's degree /Scholar
4,936 satisfied customers
Talked earlier to rep and was told to get a Denial Letter/ I
Talked earlier to rep and was told to get a Denial Letter/ … read more
Hriday Dhali
Hriday Dhali
Network Architect
B Tech
1,155 satisfied customers
Received an email saying my credit card would be billed
Received an email saying my credit card would be billed $289.00 for extending webroot protection. Called # to ask questions? Got a call back this morning from someone identifying themselves as Geek Sq… read more
Michael Bragg
Michael Bragg
1,347 satisfied customers
I was charged for an antivirus that I did not order! Help
I was charged for an antivirus that I did not order! Help … read more
Michael Bragg
Michael Bragg
1,347 satisfied customers
I need assistance from corporate. i applied for a refund of
i need assistance from corporate. i applied for a refund of a recurring automatic billing which i never ever approve for anything. i called the phone number from the Geek Squad email, a James Cart and… read more
Adnan Ali
Adnan Ali
Experienced IT Manager
Management Information Systems
3,656 satisfied customers
Hii dear how are you? I am very worried i called to geek
I am very worried i called to geek squad many times to cancel the plan but they continuously cut 28.24 from my account. I want my refund and want to cancel this plan. … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
10,269 satisfied customers
I need to know if my Geek Squad membership has automatically
I need to know if my Geek Squad membership has automatically renewed. I earlier inquired and was told it would renew automatically but can find no record of it doing so on my credit card. Betty Montgo… read more
Shawn
Shawn
IT Analyst / Consultant
Masters in Information Systems
8,747 satisfied customers
Got an email from the Geek squad saying they are renewing my
Got an email from the Geek squad saying they are renewing my Tech Support for $273.99. I called them and said that Best Buy renewed it for about $100. Then he asked if I have my bank account on line s… read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
5,273 satisfied customers
I just received a call from someone representing themselves
I just received a call from someone representing themselves to be from the Geek squad and said my credit card would be automatically billed for $399 if I did not go on line. … read more
Cody
Cody
Systems Engineer
Bachelor's Degree
12,145 satisfied customers
I need Geek Squad assistance with my desk top computer. It
I need Geek Squad assistance with my desk top computer. It got hacked (virus?) and money was taken from my checking account. The bank told me to call the Geek Squad to reinstall operating systems and … read more
Stefan
Stefan
IT Manager / Webmaster
Associate Degree
5,129 satisfied customers
I received an email from Geek Squad notifying me that my
I received an email from Geek Squad notifying me that my credit card would be charged $299.99 for another year's service of Geek Squad support. If I wanted to cancel this service I needed to call with… read more
Andy
Andy
Senior Technology Engineer
Computer Science
2,613 satisfied customers
I bought a computer services for $199 when I had my laptop
i bought a computer services for $199 when I had my laptop serviced at Best Buy in Aiea. This morning I received a text from Eric of Geek Source saying that my coverage will expire today. If I don't c… read more
ChrisC
ChrisC
PC Technician
Associate Degree
3,119 satisfied customers
I recently got a voiclmail from a number (1 855 943 0581) I
I recently got a voiclmail from a number (1(###) ###-#### I didn't recognize. It basically said Dear geek squal premiumthat your card has been charged $299 for auto reneqal if you wish to cancel pleas… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
27,824 satisfied customers
Somebody has sent me an email from apple store with Smule
Somebody has sent me an email from apple store with Smule charging $200. I called my bank, they told me I should contact you for assistance. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Engineer John

Engineer John

Computer Science Engineer

3,381 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Sudipto

Sudipto

Computer Hardware Engineer

5,358 satisfied customers

Certificate Course In Computer Maintenance

Santonu

Santonu

Computer Support Specialist

3,463 satisfied customers

Diploma in Hardware

Matt

Matt

Computer Support Specialist

2,901 satisfied customers

8+ years experience as IT Support.

Satchi

Satchi

Computer Software Engineer

2,655 satisfied customers

8+ yrs of Hardware & Software Troubleshoot exp

Shefin

Shefin

Computer Support Specialist

2,323 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Jins M. N.

Jins M. N.

Computer Support Specialist

2,174 satisfied customers

Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x