Computer
For Online Computer Support, Ask a Computer Technician
Connect one-on-one with {0} who will answer your question
Answered in 2 minutes by:
6/13/2022
Aaron Brown, Computer Support Specialist
Category: Computer
Satisfied Customers: 8,068
Experience: Project Manager at an enterprise solutions integrator
VerifiedHello and welcome to www.JustAnswer.com. We are an independent, paid-for consulting service.
My name is ***** *****. I have over 25 years of experience in internet services.
It is my pleasure to assist you today with your cable location issue.
I know this can be frustrating! We'll work together to provide a solution to get you going again.
--------------
You own and operate an Internet Service Contract with Xfinity. It delivers through a coaxial cable at a lower point, where you have the cable modem. You are getting a new cable modem.
You want our advice and guidance so you can place it up on the first floor.
Please confirm: Did I understand your issue correctly?
How JustAnswer works
Describe your issueThe assistant will guide you
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
100% satisfaction guaranteeGet all the answers you need
Related Computer Questions
I am moving to an area that only offers WiFi or satellite
I am moving to an area that only offers WiFi or satellite connections for internet connections. I work at home and need to be able to go from WiFi to a hard wired connection. What can I use to achieve… read more
Samuel NetEngineer
Associate's Degree
5,267 satisfied customers
Looking at my internet to be rerouted to a different
Looking at my internet to be rerouted to a different location in my home. What would that procedure be? … read more
Renz O.
Tech Support Engineer
Bachelor of Science in Electrical Engineering
5,370 satisfied customers
During the setup process I I changed the password as
During the setup process I I changed the password ***** suggested and as it has happened with every one of your products in the past, when I try to sign in it keeps saying " doesn't match the informat… read more
Michael
Network Engineer
IST
310 satisfied customers
Why is this router not connecting to my repeater. 3 ft.
i can put cable straight to laptop and bypass the router it get connection. As it says to do in booklet. then reconnect to router and reset it..still no connection thru router… read more
Ren
IT Specialist
Associate Degree
14,541 satisfied customers
We just moved to Idaho city of Nampa, new address 6240 east
We just moved to Idaho city of Nampa, new address 6240 east locust lane,Namp Idaho , 83686. Our equipment from our old address.***** Sac Calif 95829 was packed up with . moving.we need to search our r… read more
Sheri
Bachelor's Degree
4,201 satisfied customers
Need to be hardwired to the internet for my job. We have a
second opinion] Need to be hardwired to the internet for my job. We have a router that coexists as the cable box . That router/cable box is not convenient to get to upstairs. I Bought a Tplink Ac1200 … read more
Kaiser
Computer Engineer I
Bachelor of Science in Mechanical Engineering
2,889 satisfied customers
Switched internet provides yesterday from AT & T to Xfinity.
Switched internet provides yesterday from AT & T to Xfinity. Our 2 AirTies extenders were great with AT &T, now blinking red lights! … read more
UgoA
BA/BS
1,651 satisfied customers
I have a large house, so I have a hard wire ro the opposite
I have a large house, so I have a hard wire ro the opposite end where I have installed a separate router to utilize all of my wireless equipment. The problem is that now I have two routers with separa… read more
Shawn
IT Analyst / Consultant
Masters in Information Systems
8,737 satisfied customers
I need help picking out a new computer for our small
I need help picking out a new computer for our small business … read more
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
4,103 satisfied customers
I am looking for a wifi modem/router?not sure the difference
Hi, I am looking for a wifi modem/router?not sure the difference honestly. im signing up with an xfinity plan that had download speeds of 600mbps. any suggestions? … read more
Dustin Stroh
Computer Networking and Information Securities
1,493 satisfied customers
I am trying to increase internet speed upstairs. My daughter
I am trying to increase internet speed upstairs. My daughter is now working from home upstairs, and the modem is downstairs. The internet is very slow upstairs where she is working. What can I do to i… read more
Shawn
IT Analyst / Consultant
Masters in Information Systems
8,737 satisfied customers
We are connected to the internet via Exede satellite and
We are connected to the internet via Exede satellite and have a wireless router connection, although we can hard wire connect to the laptop. This allows us to move the computer around the house and gu… read more
Gary Jensen
Functional Systems Administrator
Electronics Engineering
21 satisfied customers
I have attuverse wireless TV service at my home. I have a technical
I have attuverse wireless TV service at my home. I have a technical question. On the back of the modem their are 3 portes - one of them is empty. Could a phone jack be plugged into that port. We just … read more
DRobertson
Owner/Technician
Associate Degree
721 satisfied customers
I have a Netopia 224 IN modem provided by the phone company
I have a Netopia 224 IN modem provided by the phone company about 5 years ago. I am installing a Cisco Wireless N router - the software is asking whether I want to replace my current router or add thi… read more
Ansh P.
System Analyst
Bachelor's Degree
6,385 satisfied customers
hello, my modem is on the top floor of our house and we have
hello, my modem is on the top floor of our house and we have 3 floors. So the kitchen is the furthest room away from the modem. Although I have a few bars of signal strength in the kitchen, the intern… read more
Dustin
Support Technician
10,680 satisfied customers
im trying to use my old belkin router i bought back in 2007
im trying to use my old belkin router i bought back in 2007 and i dont know what to do to make it work. in the house i live in there in a modem and a router thats on the first floor. i rent a room on … read more
Eddie Stevens
Network Engineer
Bachelor's Degree
63 satisfied customers
We switched from cable to DSL for our internet connection.
We switched from cable to DSL for our internet connection. How do we reconnect the Linksys router to the computer? In other words how do we get the Linksys router to give us a wireless connection for … read more
Ryan H.
IT Technician, Application Developer
High School or GED
1,924 satisfied customers
Hi I have a very old house with thick solid plaster walls.
Hi I have a very old house with thick solid plaster walls. Long ago when wireless came out, we had to put the cable modem in the basement, near the ceiling and run a cord up to the router near the cei… read more
Qin Xia
Master's Degree
891 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
JustAnswer in the News:
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
What Customers are Saying:
My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.
New York
I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!
Austin, TX
Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
Schenectady, New York
The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!
Canada
Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.
Freshfield, Liverpool, UK
This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!
Los Angeles, CA
Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.
Hesperia, CA
< Previous | Next >
Meet the Experts:
Engineer John
Computer Science Engineer
3,381 satisfied customers
Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
Sudipto
Computer Hardware Engineer
5,358 satisfied customers
Certificate Course In Computer Maintenance
Santonu
Computer Support Specialist
3,463 satisfied customers
Diploma in Hardware
Matt
Computer Support Specialist
2,901 satisfied customers
8+ years experience as IT Support.
Satchi
Computer Software Engineer
2,655 satisfied customers
8+ yrs of Hardware & Software Troubleshoot exp
Shefin
Computer Support Specialist
2,323 satisfied customers
Working as tech support specialist with a worldwide computer manufacturer.
Jins M. N.
Computer Support Specialist
2,174 satisfied customers
Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
< Previous | Next >
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
