MY FACEBOOK ACCOUNT WAS HACKED AND I CAN'T LOG IN. IT WON'T…

Hello there. 

Please carefully read the answer I provided a few minutes ago and let me know if you need clarification on any information.

You may be seeing an automated offer from the site. I have already provided some information to help you.

Which link are you using when you have this issue?

if you think your account has been hacked or taken over, Facebook has options to recover the account. If someone has changed your account's email address, password, or other sign-in data, you will receive an email from Facebook. You may need to check your junk mail folder. The email will contain a link to "Secure your account." You can use this link to regain control of your account if the change has recently occurred.

Failing that, go to this page to start the process:

https://www.facebook.com/hacked

Click the "My Account Is Compromised" button, and it will lead you through.

If you find yourself unable to answer the questions asked or do not have the code they request, look for options labeled "More" or "Use another way." There may be alternative methods to verify your account.

If you can get nowhere with the above, Facebook also has a Guided Help Tool to walk you through some options.

https://www.facebook.com/help/1306725409382822

As part of the recovery process, Facebook may ask you to submit a copy of your Photo ID. More information on how to complete that step is available here.

https://www.facebook.com/help/582999911881572/

Once you submit the recovery request, Facebook may take 3-5 business days to respond. I know it's frustrating and, for security reasons, Facebook offers very few ways to get back into a lost account. You may need to repeat these steps more than once until you supply enough information to regain access.

Hopefully, this answer will satisfy your concerns. If something is unclear or you have follow-up questions, please reply and let me know. I'll be happy to help you further to resolve this quickly.

If you follow the suggestions in my answer then it should help you recover that account if it's been hacked.

I'll need more details to assist you. What did you follow in my answer and what was the result?

I'll need more details to assist you. What did you follow in my answer and what was the result?

Do you have two accounts?

Ok, what did you see that made you believe the account was hacked?

To clarify, not being able to sign in doesn't automatically mean an account was hacked. Did it indicate it was sending the email to your email address?

Did it indicate it was sending the email to *your* email address?

Also, what do you mean everything is gone from your Facebook page? Are you looking at it without signing in?

If you go to https://www.facebook.com/ and try to login, what is the exact message you receive?

Please read my question carefully and provide the answer.

Thanks. That is the very first message you get after supplying email and password?

Have you checked your Junk mail folder for any earlier emails from Facebook?

Do you have a phone number associated with your Facebook account?