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Gary G.
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SaiSreeH
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I would like some help with a problem please. On 12 June
Good afternoon James, I would like some help with a problem please. On 12 June 2021 I ordered two items from Amazon on my computer. On the order page there was a section which asked if I wanted to join Amazon Prime for a one month trial. I didn't want to join but I found that I couldn't complete the order unless I ticked the box to join. I didn't want to be a member of Amazon Prime and I've never used it. I subsequently had a closer look at my credit card statement and I found that I have been charged $6.99 for July, August and September for an Amazon Prime membership. I was never asked if I wanted to join up following the free trial nor have I given permission to Amazon to access my credit card other than for the purchases I have made. I sent Amazon an email requesting that this service be ceased but I never heard back from anyone. I therefore request that you cease my membership with Amazon Prime and refund me the $20.97 because I have never used the service and did not give permission for you to access my credit card. As you have my credit card details I would appreciate if you would refund the $20.97 back onto my credit card. Thank you. … read more
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Expert
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I have been trying since February to unsubscribe from Prime
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Rafi
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I never ordered prime video and I'm getting charged for it. My email account [email protected] .com … read more
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How do I cancel amazon prime being charged every month of
How do I cancel amazon prime being charged every month of $11.75 a month. I never ordered prime. … read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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