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Answered in 1 minute by:
6/27/2021
Samuel NetEngineer, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 5,299
Experience: Network Engineer at USAF
VerifiedHi, my name is ***** ***** I am one of the experts who is going to help you today.
Reasons Your Account May Have Been Locked by Team Snapchat
1. Using a third-party app, plugin, or tweak to access Snapchat or Snapchat services
If you received a message saying your Snapchat account has been temporarily locked, please wait 24 hours and try logging in again.
Continual use of third-party applications or tweaks, sending spam, or other abusive behaviors can lead to your account being permanently locked. Please see our Terms of Service for more information.
Please Note: You must uninstall any third-party apps, plugins, and tweaks before trying to unlock your account, or your account may be permanently locked.
2. Sending spam, unsolicited Snaps or messages in Chat, and other abusive behavior
If your account has been locked for an extended period of time, try unlocking your account.
3. Adding too many friends when you haven’t verified your email or phone number
Learn how to verify your email or phone number for added account security.
4. We've detected your account might be compromised and initiated a protective lock
If you received a message saying your account is compromised and locked for safety, please reach out to our Support team.
Provide the appropriate information and a member of our Support team will help out as soon as possible!
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Hello I texted you guys asking repeatedly to fix my hacked snapchat account but you guys wont help me. I have photos on there from 7th grade year and i just graduated high school. I got a text message saying someone from Dallas, Texas on an iphone xs has hacked my account. I plead and plead but you guys won't help or respond to me. I told you guys I will respond to any personal questions you may ask. I also got a message from snapchat that my eyes only password ***** changed. I responded back with my passcode saying it wasn't me but no response. I am over this and probably about to lose all of my streaks since this has happened last night at 9:20 pm. This is getting ridiculous and I will not stop until we fix this matter. Who knows maybe the hacker has my personal information by now because you guys won't respond to me. It is not like I can just restart a whole new snapchat and lose all the memories I have in the old one. I already have bad anxiety and this adds to the top of it along with my stress levels. Is it really that hard to respond to this text and sort everything out? Also, when I try to change my password ***** says password ***** but there is a authentication code I need to put in, but you see I never made one so the hacker put one so I can never get into my account ever again. This sickens me to the point people are actually messed up in the world. This is an inconvenience for me and should be dealt with immediately. It could be a creepy old man stalking my pictures trying to sell them off to people. Every minute by minute we waste he could have even the more information, post something provocative on my snapchat, and most importantly stalking me and where I live. Why won't you guys help me? I told you guys several times I will answer any questions you guys can think of and bring me. I live in Panama City Beach Florida. I use and Iphone 11 pro max. I am 18 years old. My full name is Nicola Jo Mensitieri. My birthday is ***** 17th 2002. my actual email is***@******.*** but i use my mother's***@******.***. My username is ***** ***** my bitmoji has been a girl with pink long hair and a white bucket hat with a pink shirt and some jean shorts on. What do you guys not understand I need this fixed right away. I'll even send you guys a picture of my face to even prove myself. I don't mean to be rude in this text to you guys but I am stressed out and it has been a whole day since this incident and I will not rest until it is fixed. If you guys cannot seem to want to help after this email I will go further with it and then maybe you guys will want to help me. What other information may you need? I have a younger sister named Lily grace Mensitieri, two loving parents that go by Alice and riccardo. Heck I even have three dogs and one is autistic. I even got a fish. My favorite thing to do is to play volleyball. I am not sure if you guys or whoever will help me has an instagram but I do and it is Nikkij197. Yes, I also go by Nikki. hint the username on snapchat nikkixoxolol. Which is when I made it in 7th grade so please do not make fun of it. Please I need help. Thank you, ***** ***** right away when you see this message. Respectfully, ***** ***** Mensitieri … read more
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