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I purchased Trend Micro on 10/24/2020 It is still not
I purchased Trend Micro on 10/24/2020 It is still not installed on this computer … read more
Kamil Anwar
Kamil Anwar
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I purchased Internet Security Dec. 15, 016. Had problems
I purchased Internet Security Dec. 15, 016. Had problems with laptop. Took to computer guru, fixed laptop but Trend was on but I can't open. I keep getting a lower right box stating "protection disabl… read more
Michael Hannigan
Michael Hannigan
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I bought a new Dell computer. How do I transfer my trend
I bought a new Dell computer. How do I transfer my trend micro service over to it. I probably have 10 months left on my contract … read more
Isaac Franklin
Isaac Franklin
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I accidentally deleted your confirmation email about me
My name is***** accidentally deleted your confirmation email about me joining Trend Micro with date etc. I can not reply with that email you sent but I wanted to ask you to send me a automatic renewal… read more
GeekGal
GeekGal
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I have a trend software that I thought was for 3 computers
I have a trend software that I thought was for 3 computers and for 2 years. a pop up came up saying that I have put it on too many computers and I have only 3 computers. my program # XXXXX XXXXX could… read more
Joshua C.
Joshua C.
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Iwant to cancel my trend micro, but I cant find my account.
Iwant to cancel my trend micro, but I can't find my account. My order #7026745926 password XXXXX can you help [email protected]… read more
Dustin
Dustin
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I have two computers that work in tandem. On January 4, 2011
I have two computers that work in tandem. On January 4, 2011 I renewed my Trend Micro Internet Security Pro with serial number XHEF-0019-6098-2575-5582 with an expiration date of Feb 16, 2012 [email protected]… read more
Bryan
Bryan
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My Micro Trend subscription is about to expire. I renewed online
My Micro Trend subscription is about to expire. I renewed online to Trend Micro Internet Security Pro. It said it downloaded but will not allow me to run the program. I purchased this yesterday on 11/… read more
Viet - Computer Tech
Viet - Computer Tech
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I renewed my Trend Micro Sept 23, 2010. Customer No. XXXXXXXXXXX
I renewed my Trend Micro Sept 23, 2010. Customer No. XXXXXXXXXXX I continue to get a message that my subscription has expired. When I went to Trend Micro program in my computer it indicates I need a s… read more
Bryan
Bryan
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I had to wipe my hard drive and re-install windows 7. I have
I had to wipe my hard drive and re-install windows 7. I have an active Trend Micro subscription with serial number. I do not have a CD, it was originally a download. How do I load Trend Microt back on… read more
Sudipto
Sudipto
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when I try to download my auto-renew of my trend micro Internet
when I try to download my auto-renew of my trend micro Internet Security Pro I get a message saying "your current trend micro software does not support this upgrade. To get the latest version of trend… read more
John V
John V
Associate Degree
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I have purchased a renewal of my software that was ordered
I have purchased a renewal of my software that was ordered on May 19, 2010 but I need the serial number to update the Trend Micro please send me by my E-Mail so I can get start on it today or soon bef… read more
Bryan
Bryan
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I had to uninstall my Trend Micro in order for the technician
I had to uninstall my Trend Micro in order for the technician to fix my computer. Now, I cannot seemed to find a way to re-install it. Can you help? ORDER INFORMATION Order Number: XXXXXXXXXX Password… read more
magtech
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I order trend micro the page expired when i hit download.
I order trend micro the page expired when i hit download. i went to the website that was sent to my email i use the order number and password XXXXX came back reading there were no order found. What so… read more
Matt
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I renewed my subscription but I added the extended download
I renewed my subscription but I added the extended download service and it will not install unless I have my serial #, which I cannot find. My order # XXXXX XXXXX Can you help me get my serial # XXXXX… read more
Dustin
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Can I transfer one of the three licenses to a new lap top,
Can I transfer one of the three licenses to a new lap top, without buying a new subscription?… read more
Anthony Brewster
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I purchased trend micro last week and got my confirmation email
I purchased trend micro last week and got my confirmation email back. but while i was downloading it my computer died and now i dont know how to get it to download without buying it again.… read more
Sudipto
Sudipto
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High School or GED
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we have purchased a new trend... and my hubby put it on flash
we have purchased a new trend... and my hubby put it on flash drive so I could put it on my computer. but I can't figure out how to download it or....get to the step of installing it on my computer. w… read more
mary
mary
Bachelor's Degree
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Meet the Experts:

Engineer John C.

Engineer John C.

Computer Science Engineer

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Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Sudipto

Sudipto

Computer Hardware Engineer

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Certificate Course In Computer Maintenance

James K.

James K.

Consultant

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Technical Director of IT Company

Santonu

Santonu

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Diploma in Hardware

Kamil Anwar

Kamil Anwar

Computer Support Specialist

2,996 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Matt

Matt

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BSc (Hons) Software Engineering, 8+ years experience as IT Support

Chris L.

Chris L.

Support Specialist

2,706 satisfied customers

Certified Computer expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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